National Account Manager - FMCG

We are recruiting for an up & coming high-energy NAM to support and implement our strategic growth plans across our key sales channels. Working with major retailers , you will be responsible for the management of existing business and for winning new business!

As well as full P&L ownership, you will have the opportunity to contribute to the future channel agenda by securing strategic new business, supported by the Category and the Marketing & Innovation teams. You will be fearless in the pursuit of results, comfortable in collaboratively challenging mindsets and centred on collective team success.

Essential Duties

• Break down doors and drive customer relationships in your customers.
• Engage buyers, category managers and sales teams to open dialogue on mutual opportunities.
• Build compelling business plans with existing customers to ensure that our combined proposition adds mutual value.
• Work with the Category team to build actionable, robust and insight-led plans.
• Manage customer investment, sharing ROI insight with Marketing, Category & Finance.
• Launch innovation with excellence, supported by customer specific activation.
• Negotiate hard and maintain a “conditional investment” mindset at all times…whilst remaining collaborative.
• Leverage insights to influence customers for results that are beneficial for all stakeholders.
• Own P&Ls, ensuring the right levers are pulled to deliver budgeted top & bottom line.
• Manage account administration in a full & timely manner for month end / year end.
• Complete accurate and timely forecasts using a variety of data.
• Document trade promotion activity and customer investment to ensure right governance.
• Work with the Operations team to ensure thorough forecast accuracy as part of S&OP.
• Guide, lead and advise the wider business on all aspects of your accounts.
• Manage all customer daily activities to ensure consistent operational execution.

Experience And Professional Qualifications Required

• Proven track record and experience of developing customers
• Experience of developing new accounts from initial contact to successful launch.
• Commercially focused with an aptitude and thirst for delivery.
• Experience of identifying growth opportunities and landing the deal – solution selling.
• Leveraging of insights to drive customer plans that developed their categories.
• Able to construct and deliver data-led and category-based arguments.
• Track record of meeting / exceeding objectives.
• Great interpersonal skills and ability to develop long term and trusted relationships.
• Analytical – able to spot gaps
• Freely able to switch from hunter to farmer and understand & deploy the “push / pull” model.
• Positive and optimistic outlook.
• Low ego and high EQ.
• Resilience – don’t lose heart.
• Drive – get things done.
• Energy – be a giver not taker.
• Tenacious & ambitious – hunger to become Controller within 3 years and desire to move across channels
• Comfortable with the (at times) uncomfortable.
• Passionate to achieve – focused on delivery of individual and company objectives.
• A self-starter who can work autonomously.
• Ability to work under pressure and work to tight deadlines.