Support Service Team Leader

About this Role

This is an important role and part of a small team comprising three support staff (including the team leader)

Key functions include:

Supporting the Head of the Charity

• Delivering an effective administration and support service to all staff including the casework team.      
• Working with the Board of Trustees including the co-ordination and servicing of meetings and events.  
• Ensuring a consistent and high quality ‘point of contact’ service to those members experiencing personal difficulty in their lives. 
• Supporting and developing the Support Staff in their role.    

Candidates will be able to demonstrate the ability to use their own initiative, organise work effectively, prioritise their activities and have a strong understanding of, and commitment to, ensuring UNISON members receive the best possible service.    

Candidates will have gained their knowledge or experience through working in a grant giving charity or not for profit organisation with similar aims and values.  

UNISON Welfare is evolving so that it can continue to meet current and future demands and deliver services that reach out and provide support to more members. We look for staff with a flexible and adaptable approach to work as this will ensure that the charity can continue to go from strength to strength.    

The post involves occasional travel and work outside of the conventional working day. UNISON is a strong supporter of the work/life balance ethos and staff will take time off in lieu of work outside the normal working week.  

Further information

To apply for this opportunity, please visit the website

The completed application form along with the Recruitment and Disability Monitoring Form should be returned by e-mail to View email address on tuc.org.uk quoting reference: RMG/12T on your application form.

Closing date for applications is 5pm on Wednesday 24 June.  

The interviews will be held on Tuesday 7 July.