18675 - Learning and Skills Coach - Regional Training and Skills Development Department

The London Probation Regional Training and Skills Development Department is being set up to shape, lead, and deliver an ambitious programme of learning, coaching, and practice support for probation staff across the region. This is an exciting opportunity to play a key role in a high profile initiative, ensuring that learning is translated into safe, effective, and consistently high quality practice, and making a meaningful difference to both staff and the people we supervise.

The Learning and Skills Coach role sits within the department and focuses on supporting staff to embed learning into day‑to‑day practice. Coaches will work directly with learners and line managers to build confidence, capability and consistency, in line with the agreed regional model.

Vacancy Overview

London Probation is establishing an ambitious London Regional Training and Skills Development Department to transform how staff are supported, developed and empowered across the region. This is an exciting opportunity to be part of a new and high‑profile initiative focused on building confidence, capability and consistency in probation practice, and making a tangible difference to probation staff, stakeholders, and people on probation.

The Learning and Skills Coach role sits within the department and focuses on supporting staff to embed learning into day‑to‑day practice. Coaches will work directly with learners and line managers to build confidence, capability and consistency, in line with the agreed regional model.

The role is externally advertised and assessed under the Civil Service Success Profiles framework.

Role Summary

As a Learning and Skills Coach, you will deliver high‑quality coaching, learning and practice‑support activities, including workshops and action-learning sets to probation practitioners across London. You will support learners to consolidate skills, apply learning to their caseloads and develop confidence in their professional role.

You will work as part of a structured coaching and training team, contributing to classroom sessions, action learning sets and practice-based support, while maintaining clear records and contributing to quality assurance processes.

Regular travel across the London Region will be required.

Key Responsibilities

You will:

Deliver structured coaching, mentoring and learning activities in line with the agreed regional model.
Deliver classroom training, workshops and action learning sets.
Work closely with line managers and Band 5 managers to support learner

progress and consolidation of skills.

Maintain accurate records of learning activity and contribute to evaluation and feedback processes.
Identify emerging learning needs, risks or concerns and escalate appropriately.
Contribute to a positive, inclusive and professional learning environment.

Person Specification

Essential Criteria

You will be able to demonstrate:

Experience of supporting learning or development in an operational or

professional environment.

Strong communication skills, with the ability to explain concepts clearly and provide constructive feedback.
An understanding of how learning is applied and sustained in practice and

experience of coaching or mentoring staff.

The ability to work within clear structure, guidance and quality standards.
Understanding and experience of reflective practice and action-learning

approaches

Strong organisational skills and attention to detail.
Willingness to complete the learning necessary to gain a formal coaching

qualification, if not already achieved.

Desirable Criteria

A formal coaching qualification
Experience working within probation, social care, mental health or related public services.

Civil Service Success Profiles – Behaviours

The following Success Profile behaviours are expected to be assessed:

Working Together
Communicating and Influencing
Developing Self and Others
Managing a Quality Service

Additional Information

Location: London Region (regular travel required)
Grade: Band 4
Contract: 12 months with the potential to become permanent
Security Clearance: As required for the role

This role is ideal for people who are motivated by supporting others to learn, grow and translate learning into confident, effective practice.