Clerical Officer
£13.05 per hourPhone Number: Show phone number
Email: View email address on jobapplyni.com
Job description
Join the team at the Northern Ireland Housing Executive in Belfast as a Clerical Officer and provide essential administrative support to help ensure the smooth and efficient delivery of services. This is a great opportunity to build experience within a busy public sector environment while supporting day-to-day operations and delivering a high standard of customer service. About the role: £13.05 per hour Monday - Friday (8.30am - 5pm) 39 hours a week Housing Centre, Adelaide Street, Belfast Holidays: 35 days pro rata Duration: Temporary, ongoing Please note closing date for this vacancy is 12 noon on 15th June 2026 - however you can register your interest for other upcoming vacancies by applying today
Responsibilities
- Provide timely administrative and co-ordination support and other ad hoc duties as required.
- Input data, maintain records and set up databases.
- Management of performance measures in order to understand and improve the business.
- Drafting responses to letters and complaints on behalf of the Business Area Manager.
- Using telephony system to answer calls.
- Using Board app to triage and allocate work.
- Monitoring of inboxes.
Skills and Qualifications
Essential Skills
- 5 GCSEs to include Maths and English.
- 1 year’s relevant experience in a similar role, delivering excellent customer service and completing administration tasks.
- Strong IT skills including Microsoft packages, communication skills, and organisational skills.
- As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
£24.94k - £26.6k per annum
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