- Manage and nurture relationships with existing clients to ensure satisfaction and retention.
- Identify and pursue opportunities to expand business within the client base.
- Act as the primary point of contact for clients, addressing queries and resolving issues promptly.
- Collaborate with internal teams to ensure client needs are met effectively and efficiently.
- Prepare and deliver reports on account performance and client feedback.
- Stay updated on industry trends and provide insights to clients where relevant.
- Ensure compliance with company policies and procedures in all client interactions.
- Contribute to the development of strategies to improve client satisfaction and retention.
Vacancy posted 11 hours ago
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