Production & Compliance Admin Assistant

Reports to: Production Manager

Role overview:

Supports the Production Manager to ensure the smooth running and maintenance of all production across women's and men's categories for factories in Turkey, China and India, with a strong focus on materials integrity, fabric testing, and sustainability compliance throughout the production process.

Responsibilities and Duties:

• Raises and sends PO's.
• Issues product barcodes.
• Approving invoices and packing lists.
• Approve and maintain all care labels with factories, ensuring washing and care instructions meet fabric composition and regulatory requirements.
• Coordinate fabric and garment testing with labs and factories (e.g. colourfastness, shrinkage, pilling, tensile strength, country-specific requirements etc), tracking results and following up on any failures or retests.
• Maintain and monitor compliance with washing and care labelling guidelines across all product categories.
• Support the tracking of sustainability credentials for fabrics and trims (e.g. certifications, recycled content, responsible sourcing standards) and help maintain supporting documentation.
• Utilise and optimise ROI from our Sustainability partners – Sedex, Fairly-Made
• Maintain and update Airtable, including fabric testing status, care label approvals, and sustainability data.
• Organising and maintaining all samples, liaising between social and wholesale for sampling needed.
• Communicates with third party suppliers on agreements and ordering, including testing labs and certification bodies.
• Helps to chase and liaise with factories on testing timelines, fabric approvals, Wholesale Customer requirements and compliance documentation.
• Works alongside Internal team to ensure goods are delivered to our wholesale customers on time and in full and to required standards .
• Supports the wider team in all tasks as requested and general office duties, including keeping the workplace organised.

Requirements

• Demonstrates a good commercial understanding of retail, i.e. brands / sales potential / adjacencies of brands.
• Interest in or working knowledge of fabric testing processes, care labelling standards, and textile sustainability principles (training can be provided).
• Excellent Excel skills.
• Flexible work approach, great communication skills and able to liaise with all departments (including factories, testing labs, and compliance teams).
• Accuracy with great attention to detail, particularly when reviewing test reports, care labels, and compliance documentation.
• Ability to remain calm under pressure, managing multiple projects and working to tight deadlines.
• Excellent administration and organisational skills, a keen problem-solver.
• An understanding of budgets and willingness to learn.

Benefits

• 50% Employee Discount
• 24 days holiday per year (plus bank holidays)
• A paid day off on your birthday
• A paid moving day per year
• Hybrid Working Arrangements - 1 day per week WFH after 6 month probation
• Pension Scheme
• Bonus Scheme
• Employee Assistance Programme for you and your family
• £500 employee referral bonus scheme
• Local Business Discounts (cafés, fitness, beauty etc)
• North-West London office location directly located next to good transport links
• Casual office dress code (your style of dress is up to you, wear what you feel best in)
• Fully stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)
• Regular Office Social Events (e.g. payday socials)