Information and Options Worker

Application Deadline: 22 June 2026

Department: Recovery & Wellbeing Services

Location: Bucks - Aylesbury

Compensation: £25,250 / year

Join Our Mission at Buckinghamshire Mind!

Are you passionate about recovery and wellbeing?

Buckinghamshire Mind is looking for an Information and Options Worker for North Bucks .

The Information and Options worker (IOW) is responsible for raising patient awareness of services and activities in the community and encourage and support patients to use these services to improve longer term mental health and well-being.

The Information and Options worker plays a key role in the Community Mental Health Team (CMHT) by working with patients to understand their longer-term recovery goals and connect them to services and activities in the community based on the individual’s identified needs and interests. The purpose of this role is to empower patients to engage with organisations and activities that aid their longer-term wellbeing and independence following discharge from CMHT.

• Contract Type: Permanent
• Hours: 37 hours per week (Monday – Friday)
• Location: hybrid working, with a minimum of three days at the Whiteleaf Centre, Aylesbury, with frequent travel across North Bucks.
• Salary: £25,250 per annum

Buckinghamshire Mind is an independent charity providing trusted mental health services to our communities. We are affiliated with national Mind and are part of a network of over 100 Local Minds. We promote wellbeing and recovery; we prevent mental ill health; we offer talking therapies and we provide support in times of crisis.

Key Responsibilities

• Working closely with the Aylesbury CMHT the postholder will take referrals from patients across Oxford Health teams aged 18-65 for short term support and/or signpost to appropriate community support services – both within Bucks Mind and with other service providers.
• To work closely with patients to understand their recovery goals and provide ‘handholding’ support enabling individuals to attend the groups/activities in the community.
• Take referrals and support a caseload of patients through 1:1 support at the Whiteleaf Centre, seeing patients either in their own homes or in community locations, and to provide details of the range of (support) options available in the community, signposting, referring or supporting as required.

The ideal candidate will have

• Experience working with at risk adults with mental health needs and be able to support individuals to achieve their goals in a person-centred way.
• A positive attitude towards people with mental health challenges, in-particular people’s ability to develop and change.
• Ability to respond appropriately to people in distress, maintain appropriate professional boundaries and build positive rapport.
• Ability to prioritise work appropriately, meet deadlines, keep timely appointments and manage a varied diary.
• Ability to travel around the area with access to a vehicle for use during working hours and with appropriate travel insurance (work related mileage will be paid).

Why Join Us?

• Inclusive Employer : We are an Equal Opportunities employer, welcoming applicants from all sections of the community, including those with lived experience of mental health challenges.
• Training and Development : We offer full training and development opportunities to help you grow in your role and further develop your skills.
• Supportive Environment : You’ll be part of a dedicated team, with the opportunity to make a tangible difference in your community.

For details of our culture and our benefits: Buckinghamshire Mind Careers

If you are interested in the role please send your CV and complete the mandatory questionnaire in our application page.

If you need to apply in a different format or need assistance to apply, please contact us at ***email_hidden***

Closing date for applications – 2nd June 2026

Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community including those with lived-experience of poor mental health. If you meet all the essential criteria we welcome your application as training and development can be provided to give you further skills. Any offer made relating to this post will be subject to satisfactory references and a satisfactory Enhanced DBS check depending on the role.

*Please note we do not provide VISA sponsorship and unfortunately we cannot employ you if you do not have the right to work in the UK.

Travel expenses will only be paid for journeys that fall outside of the regular commute to and from the work location(s). If the role is home-based, all travel will be paid for on expenses.

Key Responsibilities

Please refer to the attached job description.