Case Manager (12m FTC)
LendInvest is the UK’s leading FinTech platform for property finance. Over the past 18 years, we have grown from just our two founders to a team of over 200 working to make property finance simple for everyone.
A workplace culture built around trying new things, getting things done, and having fun while we do it has helped us lend more than £9 billion of mortgages, put thousands of new or improved homes into the UK housing market, and successfully launch on the London Stock Exchange. We have big plans to continue growing the business, our products, our technology, and our people.
We operate a hybrid working policy across our business to ensure we offer flexibility that is balanced with in-person collaboration. Our teams spend three days per week in the office and two days working remotely.
About your work
As a Mortgage Case Manager you will assist mortgage brokers and borrowers with their applications across Bridging, Buy to Let and Residential products. This role is a 12 month fixed term contract and will involve managing expectations and deadlines whilst providing an excellent service that encourages repeat business.
Ensure loans complete as quickly as possible and meet strict completion date
deadlinesAssist borrowers/brokers with the application process and ensure responses are
prompt and professional as well as providing updates throughout the processProactively manage the post-offer pipeline ensuring cases are ready for sign off by
Underwriters prior to completion and that all required documentation is received and
saved centrallyCompile electronic case files together with a high standard of documentation and data
accuracy in preparation for Underwriter assessmentsManage the new application allocation queue in the absence of both UW Team Leaders
Instruct and liaise with our panel of Valuers
Instruct and liaise with solicitors and ensure updates are received regularly and legal
work is completed on timeMaintain and build positive relationships with Brokers and other intermediaries that
supports further business growth
About you
Experience dealing with a high volume workflow and prioritising accordingly
Ability to form good relationships with Key Stakeholders
Close attention to detail
Able to work well under pressure to meet strict deadlines
Excellent organisational skills
Team player, whose behaviour demonstrates commitment to team goals
Able to adapt to system and process changes
Benefits & perks
Competitive salary + company bonus scheme
Hybrid working policy
️ 25 days holiday (increasing with the length of service)
Private healthcare
Enhanced parental leave
Matched pension contributions up to 4%
Critical illness cover
Employee Assistance Programme & Mental Health support
Life assurance
Regular performance reviews to promote a culture of growth and development
Leadership training for managers
Give as you earn scheme for charitable donations
Support for attending conferences and professional learning & development
Discounts via Perkbox
Cycle to work scheme
YellowNest
Electric car loan scheme
Monthly socials & annual offsite
Diversity, Inclusion & Belonging at LendInvest
At LI we believe in bringing your whole selves to work, and we are committed to a culture of belonging where individuals can form a genuine community. We are proud to be an equal opportunities employer and are committed to building a team that represents a variety of backgrounds, perspectives and skills.We are happy to discuss and implement reasonable adjustments to support candidates throughout the recruitment process.
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