Medical Secretary / PA

Job overview

An exciting opportunity has arisen for a medical secretary/PA to join the Breast Unit at Addenbrooke's Hospital. The role is to provide a comprehensive medical secretarial and PA service to clinical members within the speciality, including coordinating meetings, diary management, producing clinic letters to a high standard and other documents. Day to day work will also involve dealing with patient and GP queries and concerns in a sympathetic and constructive manner as well as general office duties, coordination with the admin team, surgical bookers and clinic coordinator.

You will be required to have the ability to work under pressure, have an eye for detail, be organised and have excellent PA skills. You must be able to work independently and within the team, liaise with staff at all levels in a confident manner

Main duties of the job

An opportunity has arisen for a highly motivated and experienced Secretary/ Administrator to join our extremely busy department.

We are looking for someone with an approachable, helpful, flexible attitude who enjoys working as part of a team. You should have a good standard of English as well as good communication, administrative, and organisational skills and be able to work to deadlines. Previous secretarial experience is essential and medical terminology knowledge is also advantageous.  

The main responsibilities will include consultant diary management, updating the department’s information systems and typing clinical correspondence.  A keen eye for detail, typing accuracy, willingness to learn and the ability to pick up new IT systems are therefore essential, as is the ability to prioritise and multi-task.   Good communication skills are essential as the role will involve contact with patients, GPs, and colleagues of all levels.

This varied role offers an excellent opportunity for you to develop new skills and gain experience in a busy office setting.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

applied for a Graduate visa

or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

The advert will close at midnight on 13th August 2026.

Interviews are due to be held on 20th August 2026. 

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria

Educated to A Level or Level 3 Business Admin/IT qualification or equivalent experience including English GCSE pass at Grade 4 or above / Maths GCSE pass at Grade 4 or above

Touch typing certificate or equivalent experience

Desirable criteria

IT specialist, health informatics qualification or equivalent

Team Leader/Management qualification

Medical Terminology Certificate or equivalent

Experience

Essential criteria

Experience of administrative work

Prioritising, planning and organising own tasks

Working within guidelines and developing administrative processes

Customer service and dealing with enquiries in difficult situations

Data entry and producing reports

Experience of IT packages – Microsoft Office

Secretarial and/or administrative including diary management, co-ordinating and arranging meetings, minute taking and developing templates

Allocate and monitor work of others

Audio typing

Desirable criteria

Familiarity with Epic computer system

Previous experience of working in the NHS

Knowledge

Essential criteria

Understanding confidentiality and data protection

Understanding of customer services

Office procedures

Desirable criteria

Knowledge of Trust information systems

Skills

Essential criteria

Ability to work as part of a team

Excellent communication skills including telephone, e-mail and face to face

Ability to organise and manage own timekeeping to schedule and deadlines

Ability to adapt to change

Ability to work under pressure

Ability to store and safeguard confidential documents, both electronic and hard copy

Ability to show attention to detail and accuracy

Willing to take on and learn new skills

Accurate and speedy typing and keyboard skills

Good organisation skills

Ability to use own initiative and work autonomously

Additional Requirements

Essential criteria

The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent

Demonstrate an understanding of Trust behaviour and values

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

Name

Robyn Segrave

Job title

Surgical Admin Manager

Email address

View email address on careers.cuh.nhs.uk

Telephone number

View phone number on careers.cuh.nhs.uk