Business Analyst

The role and responsibilities

This role is ideal for someone who:

• Is passionate about delivering change
• Has strong communication skills and attention to detail.
• Enjoys working in a supportive and engaging team.
• Can adapt and use the BA toolbox to fit the situation
• Delivers exceptional stakeholder engagement
• Has a curious, user centric, data–driven mindset
• Is comfortable in constructively challenging assumptions
• Has a strong "can–do" mindset
• Demonstrates ownership, accountability and a focus on delivering outcomes

The role criteria

Our Planning, Partnering and Corporate Reporting team plays a critical role in shaping and supporting a resilient, confident and collaborative organisation. We value constructive challenge, inclusivity and continuous improvement, and are looking for a talented Business Analyst to join us.

This is an exciting role for an experienced Business Analyst with a good user centric and data focus to support the delivery of our servicesacross several ongoing initiatives, such as digital services and/or CRM – Supervision and Case Management supporting the outcomes of regulation. You will help position data as a key organisational asset, enabling better insight, decision–making, risk assessment, supervision and regulatory impact.

You will bring proven experience delivering high–quality analysis across the full delivery lifecycle, using a broad range of Business Analysis techniques to identify improvements and deliver artefacts. You will be confident engaging with users and stakeholders to uncover needs, pain points and desired outcomes, and able to build strong relationships across business and technical teams.

With a good understanding of digital services, D365 CRM – Supervision and Case Management such as development of D365 workflows, digital forms and working in multidisciplinary teams to implement and deliver customer centric, data–driven services, which include our internal teams.

You will be skilled at facilitating workshops and translating findings into clear requirements and acceptance criteria, as well as using process mapping (As–Is/To–Be) to drive service and data improvements.

Comfortable working in agile, working alongside Delivery Managers, Product Owners, Service Owners, Development and Testing teams in multidisciplinary environments to deliver impactful outcomes. You will produce high–quality outputs aligned to strategic objectives and confidently review technical documentation.

You will bring a proactive and adaptable approach, with a "can–do" mindset, you will take ownership and accountability for delivery for your work, effectively prioritising, managing competing demands and using initiative to meet deadlines and deliver value. You will be a problem–solver, applying critical thinking and structured approaches to complex challenges, with a high level of attention to detail.

You will also be confident in constructively challenging stakeholders and suppliers to ensure solutions align with user needs, business outcomes and business strategy.

Experience of working in supervisory, case management, regulatory, public sector or complex organisational environments would be advantageous, but is not essential.

You will :

• Apply structured approaches to identify, investigate, analyse and communicate complex business and data problems and opportunities , ensuring alignment to strategic outcomes.
• Lead and contribute to high–quality business analysis , ensuring requirements are clearly defined, traceable and aligned to strategic outcomes
• Conduct options analysis, feasibility assessments and operational impact evaluations , quantifying potential benefits and contributing to robust change cases.
• Contribute to change initiatives across delivery lifecycles–from discovery and design through to implementation and benefits realisation
• Support and help ensure that proposed solutions meet business and user needs , align to data strategy and adhere to governance and best practice
• Work independently to plan & deliver high–quality analysis outputs aligned to initiative goals and delivery milestones
• Lead business engagement & collaboration, build and maintain strong stakeholder relationships , act as a key point of contact and actively share knowledge across teams
• Champion a user centric, service data–led culture , promoting effective use, governance and continuous improvement of processes and services across the organisation
• Develop the business analysis community by sharing best practice, supporting capability growth and mentoring each other

The team

The Analysis & Design team leads the identification and delivery of business change aligned to our defined market outcomes through Corporate Strategy and Planning–ensuring solutions are well–designed, scalable and sustainable, and that measurable business value is realised as early as possible.

We are positioned under the Chief Operating Officer Group which enables the analysts to be independent and impartial to their work, whilst being strong partners across the business teams.

TPR offers:

• Genuine opportunities for learning and development.
• A values–led, inclusive environment.
• Hybrid working and flexible shift patterns.
• A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Mental Health, Women's).

Reward and benefits

We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full–time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme.

Find out what benefits a Civil Service Pension provides.

Our culture

TPR strives to be a high–performing organisation, and we prioritise our people's growth and well–being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment.

Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed. Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when designed in 2023 we followed the government's workplace design guide to ensure accessibility by design was achieved for our section.

We're proud to have a range of networks and opportunities to bring people together with supportive and safe spaces to connect with one another.

About The Pensions Regulator

With a career at TPR, you'll be joining an organisation with real purpose and who are proud of their diverse range of skills and experience that positively impact on millions of people. Everyone at TPR plays an important role in helping to keep more than GBP2trn of savings safe.

Our Corporate Strategy outlines a bold and challenging vision of how pensions regulation should continue to evolve to keep pace with a change in the scale and nature of the pensions landscape. We believe diversity and inclusion are vital to good decision–making for positive saver outcomes. We're committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive; understanding the link between the work we do and its positive impact on society.

Find out more about us.

Applications

To avoid disappointment, we would invite you to submit your application as soon as possible, as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can continue to provide a positive candidate experience, with each application being reviewed and considered. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Current TPR employees who want to apply for this vacancy should first contact their line manager to discuss their application.

We welcome applications on a part time and job share basis.

Please note that TPR is unable to offer visa sponsorship. All applicants must already hold Right to Work in the UK for the duration of their employment. For more information on Right to Work, please visit Prove your right to work to an employer: Overview – GOV.UK.

Selection and interview

If you are shortlisted for interview, we'll be in contact with you shortly after the closing date. We aim to respond to every application however due to the large volume of applications this is not always possible. If you have not heard from us within 21 days of submitting your application, please assume you have been unsuccessful on this occasion.

As a Disability Confident Employer, we're committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria will be an offered an interview. Please note that if we receive a high volume of Disability Confident applicants, we reserve the right to offer an interview to those who best meet the essential criteria.

Diversity and inclusion

TPR is committed to promoting diversity, inclusion and equality in the workplace . click apply for full job details