Branch Sales Advisor

About The Role

Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a Branch Sales Advisor to join the team, working from our branch in Aberdeen. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability.

This isn’t a normal retail role, as our Branch Sales Advisor will lean to service respiratory products and other equipment, and become Fit2Fit accredited. You’ll also be trained to cover our embroidery team at the branch, using embroidery and heatseal machinery as required.

Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.

The Branch Sales Advisor role is full time position, Monday to Friday hours a week.

Key responsibilities include:

• Providing high levels of customer service and build strong customer relationships
• Supporting with opening accounts, providing quotations and customer account management
• Driving sales through customer calling, leaflet distribution and other sales activity
• Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
• Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained
• Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts
• Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
• Complying with and being an advocate for Health & Safety and Security at all times
• Servicing respiratory and other health & safety products
• Covering our embroidery team, using embroidery and heatseal machinery as required

On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:

• A starting salary of £26,227.50 plus bonus
• 32 days holiday inclusive of bank holidays
• Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
• 2 fully paid Community Volunteering days every year
• An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
• A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
• Free, 24-hour access to our Employee Assistance Programme
• Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
• Access to our Learning Management System, to support your personal and career development
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years

About you

The ideal Branch Sales Advisor will be/have:

• Experience of working face to face with customers, preferably in a retail environment
• Experience of sales, either over the phone or face to face
• Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
• Experience of servicing respiratory and/or health & safety products would be beneficial but is not essential as we will provide training
• Experience of using embroidery and heatseal machinery for workwear products is also beneficial, but not essential

With a proud 140-year legacy, you’ll be part of something special when you join the UK’s leading safety experts. As the only integrated safety products and services business, Arco’s size, scale and reputation are why we have such an impressive portfolio of satisfied customers.

It’s an exciting time for us, and whatever your role, you’ll play a part in Arco’s journey to become more profitable and sustainable. To drive a performance culture, we consistently invest in our people to ensure we push for shared success. We respect and value everyone’s unique skills, experience and ideas so you’ll have ample opportunity to help shape our future growth and be rewarded for delivering against our targets.

At Arco, inclusion means ensuring everyone feels valued, respected and able to be their best. We celebrate the unique skills, experiences and perspectives each colleague brings, and we’re committed to creating a supportive environment where everyone can thrive. As part of our journey to everyday inclusion, we recognise that individual needs may vary. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. Be Safe, Be Yourself, Be Your Best.