Director of Campus Operations

Contract type: Full Time, Permanent
Location: Bath International Study Centre 

We are looking for a Director of Campus Operations for a new partnership between the University of Bath and Study Group. This is an exciting opportunity to be part of something from the very beginning, playing a key role in shaping the campus, establishing operational processes, and ensuring an outstanding experience for both students and staff.

The Director of Campus Operations manages the day-to-day academic and operations activities of the ISC, meeting agreed academic, student satisfaction and financial targets and KPIS. They also act as a local point of contact for the contractual partnership with the university, working closely with the Cluster Director and Dean, and the Business Development team to meet the university partner expectations.
 
ABOUT THE ROLE
Leadership of People

• Provide effective, compassionate leadership to the ISC management team, ensuring managers lead consistently, drive strong performance, foster an inclusive culture, and uphold safeguarding and recruitment compliance.

Management of Academic Delivery

• Oversee the planning and day-to-day delivery of high-quality, cost-effective academic programmes, ensuring strong teaching, fair assessment, appropriate use of learning technologies, and full compliance with university partner, UKVI and OfS requirements. Today delivery of high quality, cost effective academic programmes, ensuring strong teaching, fair assessment, appropriate use of learning technologies, and full compliance with university partner, UKVI and OfS requirements.

Management of Students

• Ensure excellent safeguarding, welfare and pastoral care standards, including maintaining effective attendance, engagement, and intervention processes, and ensuring compliance with UKVI, OfS and Keeping Children Safe in Education guidance.

Operational and Financial Management

• Ensure the ISC operates efficiently and profitably, using resources effectively and working with Business Development, Product and central teams to support growth and provide accurate data and reporting.

Partnership Account Management of the partnership and contractual obligations

• Act as the main point of contact for academic and operational matters with the university partner, supporting delivery of contractual obligations and contributing to positive partner relationships.

Management of non-academic contracts (where appropriate)

• Ensure accurate record‑keeping, full compliance with regulatory bodies, and timely submission of required data and management information.

ABOUT YOU

• Bachelor degree – Essential
• Leadership and/or management training or demonstratable experience of leading an organisation of similar size and complexity for a minimum of 3 years.

Essential

• Leading in an academic environment
• Planning and running complex education courses and programmes
• Developing of annual budgets and managing finances against an agreed budget
• Commercial account management
• Stakeholder management and engagement in complex environments
• Partnership working and/or partnership management in the education sector.
• Running of involvement in projects in an education setting
• Leading teams in a regulated environment, ensuring compliance

Desired

• Understanding of the International Student environment
• Teaching in UK higher or further education and/or teaching international students
• Leading and facilitating change
• Leading and/or working in digitally enabled environments

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy .
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.