Assistant Night Manager

Would you like to join the Team at the Titanic Hotel Belfast and continue to build and grow your career?

We are currently looking for an Assistant Night Manager to join us!

At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always finding ways to make every guest’s experience enjoyable. Titanic Hotel Belfast opened its doors for business in September 2017. This luxury 119-bedroom hotel was created in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to the Titanic Quarter on business or for pleasure. The Harland & Wolff Drawing Offices, the earliest parts of these historic buildings, date from the 1880s and, over the following 100 years, played an essential part in the design of many of the world’s most famous ocean liners, the creation of the ‘floating hotel’ and influenced the design of many of today’s cruise ships. Belfast is the birthplace of the Titanic, and this heritage hotel is a sister to our award-winning Titanic Hotel, Liverpool. The hotel has been restored and operated by Harcourt Developments, an international property development company with over 50 years of experience repairing and renovating listed heritage buildings.

Job purpose:

To ensure the daily security of hotel guests and the hotel as a whole, in particular during times of emergency. To provide services for hotel guests overnight. To supervise and aid in the cleaning of the hotel for the beginning of a new operational day.

About The Role

Main duties and responsibilities:

· To carry out the minimum of two security checks at regular intervals with special emphasis on security, fire and safety each night

· To run the Night Audit

· To monitor the Front Desk overnight.

· To check in and out hotel guests, and assist with luggage when required

· To serve room service food and liquor to hotel guests in line with company standards

· The preparation of room service breakfast trays and service to the rooms when required

· Maintenance of all control systems and ensure all revenue is correctly charged and monies are securely kept for the payment of services and posting in the POS and PMS as appropriate

· Ensure you have a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained

· Actioning of early morning calls at the time specified and to the hotel’s standards

· Cleaning of areas as requested and necessary, removal of all rubbish, trays, crockery and glassware from public areas, bedroom corridors as necessary

· To establish a friendly and helpful attitude to all guests and staff

· To attend all relevant training as and when required

· To show willingness to take on additional responsibilities when necessary

· To have a thorough knowledge of and adherence to the law about the following company regulations

o Fire regulations and procedures

o Health and safety regulations

o First aid procedures

· To ensure that the company dress code is always adhered to

· To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Supervisor/Line Manager

Required Criteria

• Hospitality experience
• Duty Manager experience

Skills Needed

About The Company

Why Titanic Hotel Belfast?

• Historic Charm, Modern Elegance: Work within the restored Harland & Wolff headquarters, where the Titanic was designed, providing an awe-inspiring backdrop to your everyday.

• Commitment to Employee Growth: We believe in nurturing talent with ample opportunities for professional development and career advancement within the hospitality industry.

• Inclusive Culture: Diversity and inclusion are at the heart of our ethos. Join a team where every voice is heard, and every contribution is valued.

• Exceptional Benefits: Enjoy competitive salaries and a range of employee benefits designed to support your lifestyle and wellbeing.

• Passion for Service: Share our dedication to providing outstanding service, creating unforgettable experiences for guests from around the globe.

• Sustainability Focus: Be part of an organisation that prioritises sustainability, ensuring our operations enhance the community and environment.

Company Culture

Your Role in Our Story

As a potential new team member, your role will go beyond a job title. You will be an ambassador of our legacy, embodying the spirit of the Titanic in every guest interaction, ensuring the legend lives on through exceptional service and attention to detail.

Whether you're starting your career or seeking a dynamic new challenge, Titanic Hotel Belfast is not just a great place to work; it's a place where you can be part of something truly monumental.

Ready to Set Sail?

We welcome you to bring your unique talents and join us in steering Titanic Hotel Belfast towards continued success. Together, we will create the next chapter in the story of this iconic destination.

Join the Legacy of Excellence at Titanic Hotel Belfast

Embark on a career journey with Titanic Hotel Belfast, where history intertwines with modern luxury, creating an unparalleled workplace experience. As a treasured addition to our team, you will be part of a vibrant community that celebrates Belfast's maritime heritage in the world-renowned Titanic Quarter.

Company Benefits

Embrace the chance to be a part of a team where learning is as natural as breathing, and where your career trajectory is limited only by your own ambition.

This isn't just a great place to work—it's a springboard for your future, a community that supports your dreams, and a foundation that builds your capabilities.

Let's grow together, creating a vibrant future for ourselves and the organisation."

Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Employee discounts, Free work laptop, Referral bonus, Competitive salary, Family and friends rates, Long service recognition, Free meals during shifts, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme

Salary

£27,550.00 per year