Housing Benefits Officer
£27.92 per hourTemporary
Job Title: Housing Benefits Officer - Financial Assessments
Day of work: Monday – Friday
Hours of work: 9:00am – 5:00pm
Duration: 6 months Temp on going
Location: Hyrid – only required to be onsite if needed Responsibilities
Day of work: Monday – Friday
Hours of work: 9:00am – 5:00pm
Duration: 6 months Temp on going
Location: Hyrid – only required to be onsite if needed Responsibilities
- One of a team undertaking complex financial assessments, recovering overpaid benefits and the prevention and detection of fraud in accordance with Government Regulation and guidance and in full compliance with Council guidelines, policies and procedures.
- Be proactive in maintaining up to date knowledge of regulations and guidance relating to all types of benefits and contribution, Information Security and Data Protection
- Transfer of knowledge and job skills to new and existing members of staff including any changes in regulation, systems and work familiarity.
- Be familiar with systems, processes, reports, etc. used within the section and report any problems to the relevant team or person for resolution.
- Evaluate and be responsible for any review to the entitlement /contribution for Housing Benefit, Council Tax Support including more complex calculations in respect of self-employed, students, etc
- Make decisions on Disputes under DMA Regulations or Harrow’s Council Tax Support scheme
- Ensure the council reduces creation of overpayments, maximises overpayment recovery and government subsidy through prompt and accurate assessment of new claims, interventions, cancellations, change of circumstances, data matches, returned cheques and correct classification of overpayments
- Extensive current knowledge and understanding of all relevant benefits legislation and the councils Council Tax Support policy, principles and procedures
- Must have experience assessing the full range of Housing Benefit from LCTRs, CICs, all types of New claims, correspondence and Disputes. Preferably including DHP
- Must have considerable experience in assessing and handling Temporary and Supported accommodation claims.
- Experience working with councils or housing associations IS ESSENTIAL
- Substantial practical experience of Housing Benefit/Council Tax Benefit/Support assessment work in a back office environment
- Experience of dealing effectively and courteously with members of the public, especially irate claimants
- Experience of using a PC to update records and extract information. Willingness & ability to use and develop further new skills to download data and to manipulate it into usable formats
Vacancy posted 24 days ago
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