Join the team at Hedin Automotive Mercedes-Benz Brooklands KT13 0SL
An exciting opportunity has arisen at Mercedes-Benz of Brooklands for an experienced Service Executive. This role is integral to delivering exceptional customer service and supporting our service department to meet and exceed customer expectations.
Basic salary with an OTE of up to £41,000
Additionally your pay will increase once you have completed C-Service Training
Overview of role:
The Service Executive position demands a customer-focused individual who excels in communication and is proficient in managing service processes. This role involves acting as the main point of contact for our customers, ensuring they receive exceptional service at every stage of their journey with us.
Key Responsibilities of the Service Executive
· Deliver exceptional customer service by understanding customer needs and expectations.
· Manage service appointment scheduling and vehicle check-in processes effectively.
· Liaise with technicians and service teams to provide accurate time estimates and repair details to customers.
· Handle customer inquiries and provide expert advice on service and repair options.
· Ensure all documentation is complete and accurate, and maintain customer records meticulously.
· Adhere to Mercedes-Benz service standards and guidelines to maintain brand integrity.
· Present and sell additional repairs to customers.
Ideal Candidate Profile
We are searching for a candidate who has:
Proven experience in an aftersales role within a busy, fast-paced automotive department
Exceptional organisational abilities with a proven capacity to manage and prioritise multiple tasks in high-pressure environments
Clear and effective communicator with a talent for building rapport and creating an excellent overall experience for customers
Proficiency in using CRM and service management software
Dedication to maintaining high standards of customer satisfaction and service excellence
Right to work in the UK
Full UK manual driving licence
Summary of role
Location : Mercedes-Benz and smart – Brooklands KT13 0SL
Working Hours : 45 hours per week
Schedule : Monday to Friday, 8:00am to 6:00pm, regular Saturdays on a rota basis for time off in lieu
What we offer.....
Basic salary with an OTE of up to £41,000
Additionally your basic pay will increase once you have completed C-Service Training
25 days annual leave plus bank holidays
Long service awards
Life insurance
Employee assistance program offering support on wellbeing and finances
Exceptional rates for vehicle service and maintenance for you and your family
Enrolment in an employee pension plan
If you're excited by the opportunity to play a pivotal role as a Service Executive at Mercedes-Benz , we look forward to receiving your application and possibly welcoming you to our team!
Hedin Automotive conducts thorough employment checks, including work authorisation and address verification as part of our recruitment process.
Discover more about Hedin Automotive and the opportunities available by visiting our website at Career Opportunities at Hedin Automotive - Hedin Automotive London Ltd
- £22k - £30k per annumEstimated...We are working with a Prestige Motor Garage who are actively looking for a Service Advisor to join there friendly team. Job Role – Motor Vehicle Service Advisor Salary is circa 30k basic. OTE 40k. Mon – Friday 08.00 – 18.00 / Saturdays 09.00 – 13...SuggestedPermanentMonday to FridayRotating shifts
£30k - £35k per annum
...Service Administrator Weybridge 30,000 - 35,000 + Growing Business + Family Feel Environment + Training + Job Security + Progression + IMMEDIATE START! Are you looking for a Service Administrator role within a growing, close-knit business where you can genuinely make...SuggestedPermanentImmediate start£28k - £29k per annum
My client is a Prestige Car Dealership who are looking to recruit a Sales Administrator to join their existing team. Sales Administrator Role Prepare month end analyses of all sales invoices so that sales commissions can be calculated and then file invoices Complete...SuggestedPermanent£31.66k per annum
...develop in the role. Our Offer to You ~26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service ~ Option to buy up to 10 days of additional annual leave ~ An extensive Employee Assistance Programme...SuggestedPermanentPart-timeFixed-term contractHybrid workingOn-siteRemoteFlexible hours1 day/week£32k - £34k per annum
...Customer Service Agent Location: Egham, Surrey Salary: Competitive DOE Hours: 40 hours per week, Monday-Friday, shifts between 7:00am - 7:00pm CTR Select is recruiting on behalf of their client based in Egham,and they are seeking a Customer Service Agent to...Suggested40 hours/weekPermanentOn-siteMonday to FridayShift work£25 per hour
Genuinely fantastic company requires a Customer Service Administrator to provide outstanding service to their customer portfolio. You will play a key role in driving commercial success by ensuring smooth day-to-day operations, supporting sales administration, and delivering...Long-term contractHybrid workingProbationary periodMonday to Friday£28k per annum
..., 3 days per week and 2 days working from home ~Contributory pension scheme ~Critical illness cover ~Income protection ~Death in service ~Health cash plan scheme Key Responsibilities ~Review customer orders, quotations and commercial documentation to ensure accuracy...Full-timeHybrid workingWork from homeMonday to Friday- £23k - £31k per annumEstimated...Joining our friendly and hard working family as a Customer Service/Sales Expert , you’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first class service and keeping colleagues and...PermanentFull-timeWeekend work1 day/week
£13 - £15 per hour
Location: Addlestone, Surrey Start Date: 20th August 2026 Contract: Temporary Hours: 9:00am – 5:30pm Pay: £13 – £15 per hour Business Administrator Our client are looking for a Business Administrator to work with them on a temporary basis. This ...Hourly payTemporaryOn-siteImmediate start£16.22 per hour
...Association based in Walton-on-Thames. This is a key role in supporting residents by handling repair requests and providing excellent customer service. Role Responsibilities: Act as the first point of contact for tenants regarding housing repairs and maintenance issues....Hourly payFull-timeTemporaryImmediate startMonday to Friday£12.21 - £16.22 per hour
...focused environment? We’re looking for an organised and empathetic Call Handler to join a leading provider of social housing maintenance services — a company known for improving communities and making a real difference to residents’ lives. The Role As a Call Handler, you’...Hourly payWeekly payPermanentFull-timeTemporaryMonday to FridayDay shiftWeekday work- £22k - £26k per annumEstimated...If you enjoy providing great service and working in a team, we have just the opportunity for you at our locally owned Walton-on-Thames practice! What your typical day will look like Your focus is to provide an exceptional service to our clients and the best care possible...40 hours/weekFull-time
£28k - £30k per annum
Manage the reception area, greeting visitors and directing them appropriately. Handle incoming calls, emails, and correspondence efficiently. Maintain appointment schedules and coordinate bookings. Support administrative tasks, including data entry and filing. Ensure...PermanentOn-site£28k - £32.5k per annum
Company: EFFECTIVE RECRUITMENT SOLUTIONS LTD Job Type: Permanent, Full Time Salary: £28000 - £32500/annum bonus and other benefitsPermanentFull-timeOn-site£27k - £30k per annum
Manage daily administrative tasks to support the office's operations. Organise and maintain records, ensuring accurate documentation. Handle correspondence, including emails and phone calls, promptly and professionally. Coordinate meetings, schedules, and appointments...On-site£27k - £30k per annum
As an Office Administrator in the healthcare industry based in Walton-On-Thames, you'll play a key role in ensuring the smooth day-to-day running of the office. From handling administrative tasks to supporting the team with organisational duties, you'll be at the heart of keeping...PermanentOn-site£35k - £40k per annum
As a PA to Director in the healthcare industry, you'll be at the heart of ensuring the director's day runs smoothly. From managing schedules to handling key communications, your role will help keep everything on track in Walton-On-Thames. Client Details This role is with...Permanent£16.2 - £16.91 per hour
...Friday, 8am – 5pm About the Company An exciting opportunity to work with a large, well-established construction and property services company with a strong presence across the UK. The organisation is known for delivering high-quality housing, maintenance, and property...Hourly payLong-term contractFull-timeTemporaryMonday to Friday£28.55k per annum
.... The remainder of the week can be worked from home. Our Offer to You ~26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service, plus bank holidays ~ Option to buy up to 10 days of additional annual leave ~ A generous local...Full-timeFixed-term contractHybrid workingOn-siteWork from homeFlexible hoursRotating shifts- ...home care provider based in West Byfleet, MSEA Care supports adults across Surrey with high-quality, tailored care solutions. Our service range spans from 24-hour live-in care and regular wellbeing checks to social companionship and specialist support for older...Long-term contractLive-inFlexible hoursShift work
£10.85 - £12.71 per hour
...Why join us? We are currently recruiting for a Sales Advisor within our Pets Corner store based in Addlestone Pets Corner have grown... ...of a Sales Advisor: Delivering exceptional customer service Going ‘the extra mile’ for every customer Recommending the...PermanentPart-time£10.95 - £12.81 per hour
.... - A smart uniform. - Free life assurance. - A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel. As one of our retail assistants you will: - Make...Hourly payPermanentPart-timeShift workRotating shifts3 days/week£29.95k per annum
Company: KEMP RECRUITMENT LTD Job Type: Permanent, Full Time Salary: £29950 - £30000/annumPermanentFull-time£10.95 - £12.81 per hour
.... - A smart uniform. - Free life assurance. - A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel. As one of our retail assistants you will: - Make...Hourly pay16 hoursPermanentPart-timeShift workRotating shifts- We are looking for dependable and detail-oriented individuals to support the cleanliness and hygiene of office environments, including bathrooms and shared spaces. This role plays an important part in ensuring a safe, tidy, and professional workplace. We are currently recruiting...Full-timeFixed-term contractOn-siteImmediate start
£18 per hour
...home care provider based in West Byfleet, MSEA Care supports adults across Surrey with high-quality, tailored care solutions. Our service range spans from 24-hour live-in care and regular wellbeing checks to social companionship and specialist support for older...Hourly payLong-term contractLive-inFlexible hoursShift work- £40k - £52k per annumEstimated...Lead the technical design, development and deployment of enterprise AI-enabled solutions aligned to People & Culture priorities Own service integrity, operational excellence, and governance across AI and digital people platforms Handle and partner with external vendors...PermanentFull-timeTemporaryHybrid workingRelocation packageOn-siteRemoteFlexible hours
- £27k - £35k per annumEstimatedThis position is onsite, based in Weybridge, UK. Journey with us! Combine your career goals and sense of adventure by joining our team of passionate professionals. Our Marine Operations Team has an exciting career opportunity for a full-time Workforce Scheduler reporting...Full-time
- £27k - £35k per annumEstimatedLocation: Weybridge, UK (Onsite) Journey with Us! Combine your career ambitions with a sense of adventure by joining Royal Caribbean Group's Workforce Planning team. We offer a competitive salary and benefits package, along with excellent opportunities for career growth...On-site
£30k - £50k per annum
...position? Refer a friend or colleague, and earn yourself a referral fee. Please see our website for more details. Service Team Manager, Senior Service Advisor, Service Advisor, Aftersales, customer Service, Service Team Manager, Senior Service Advisor, Service Advisor,...Permanent
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Advisor. Be the first to apply!
- service consultant Weybridge, Surrey
- service advisor jaguar land rover Weybridge, Surrey
- service advisor Weybridge, Surrey
- motor trade service advisor Weybridge, Surrey
- service advisor mercedes benz Weybridge, Surrey
- service officer Weybridge, Surrey
- service assistant Weybridge, Surrey
- estate services officer Weybridge, Surrey
- managed services consultant Weybridge, Surrey
- employment service specialist Weybridge, Surrey