Test Analyst

Company Description

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Job Description

An exciting opportunity exists within our Revenues & Benefits and Central Government team for a software tester.

As a Revenue and Benefits tester, you will be responsible for testing new releases of software that assist our customers in making a difference to the lives of the citizens living in their boroughs, whether this is to ensure benefits are paid on time or simplify the collection of council tax and business rates.

Ideally you will have a background in either Revenues or Benefits, you might be an assessor or system administrator looking for a new role that will maximize your existing skills whilst allowing you to develop new ones in the field of software testing.

This is more than just a testing role. As part of the team you will be liaising closely with colleagues in the development and product teams, using your previous experience to help improve our software and drive customer satisfaction forwards.

The role can be home based following a training period which will be in our Bracknell office.

Knowledge and experience

Essential

• Excellent communication skills, both written and verbal.

• Ability to read, understand and interpret complex requirements.

• Knowledge and understanding of the collection and administration of Council Tax or Non-Domestic rates.

• Knowledge and understanding of the payment and calculation of Housing Benefit and Council Tax Reduction.

• Good attention to detail.

• Proven track record of meeting tight deadlines.

• An investigative mindset demonstrating the ability to investigate test failures and determine the cause of software defects by working through test scenarios.

• Understanding of impact/risk analysis and ensure that testing activities reflect this.

• Experience of writing test scripts to document the testing of complex applications.

• Experience of executing test scripts.

• Ability to investigate test failures where the actual results do not match the documented expected results.

• Excellent working knowledge of Microsoft Excel and Word

Desirable

• Understanding of the impact that different versions of software used to run the application (such as internet browsers and operating systems) may have on the application.

• Basic SQL skills.

• Experience of working with offshore teams.

• Proven track record of meeting tight deadlines.

• Understanding of impact/risk analysis and ensure that testing activities reflect this.

• Knowledge or understanding of the collection and administration of Council Tax or Non-Domestic rates.

• Understanding of the Software Development lifecycle.

Areas of responsibility

Learn and understand the underlying Revenues and Benefits the legislation and the NEC Revenues and Benefits application.

Review and understand the functional requirements specifications for legislative changes, enhancements and new functionality being developed.

With training and guidance produce accurate and thorough test scripts using these specifications to ensure all areas of the functionality are tested against predefined results.

Test new technologies as they are introduced to the customer base and/or incorporated into NEC’s releases.

Work with the Lead Test Analyst and Test Manager to ensure all testing is carried out in accordance with the project plan and by the specified deadlines, highlighting any items at risk of not being done so.

Report test results to the Lead Test Analyst, Test Manager and/or other colleagues in a clear and concise manner.

Ensure all required documentation is updated in an accurate and timely manner.

Learn and understand NEC’s quality management system and ensure that all testing activities meet with it.

Contribute to the continual improvement processes, looking for ways to increase the quality of the testing.

Assist in the testing of other applications marketed by NEC, including those used by Central Government Departments.

Qualifications

Key Behaviours

Attention to detail.

Ability to work remotely as part of a team.

Ability to prioritise workload and meet deadlines.

Have a flexible approach to working hours.

Use of initiative in solving problems encountered with functionality being tested.

Ability to seek information and gather detail to improve knowledge and understanding of a topic.

Willingness to take on the challenge of testing unfamiliar areas.

Additional Information

We are proud of the benefits we offer employees of NEC Software Solutions 

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)

• 25 days paid holiday with the option to buy/ sell 

• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)

• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%

• A fantastic selection of flexible benefits to suit your individual needs

• We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life

• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

OTHER INFORMATION

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.