Junior Coordinator - Security - ECIS region

Join Healix International as a Junior Security Coordinator and become a core part of our Global Security Operations Centre (GSOC). In this dynamic role, you will be at the forefront of delivering high-quality operational security services to our global clients. You will be responsible for the operational delivery of our state-of-the-art security platform, supporting clients with essential travel and security risk management services.

This is an exciting opportunity to develop a deep understanding of the global security landscape. Your responsibilities will be diverse and impactful, including:

• Providing timely security advice, briefings, and written consultancy.
• Coordinating assistance cases by liaising with a network of internal and external stakeholders.
• Provide operational, administrative and logistical coordination for ground-support and physical security tasks.
• Supporting Incident Management Teams during crises and evacuations.
• Support the development of global operational security capabilities and networks.

If you have a passion for international relations and security, strong critical thinking skills, and a desire to help people, we encourage you to apply and grow your career with a world-leading assistance company.

About The Role

As a Junior Security Coordinator, your day-to-day will be fast-paced and rewarding, operating within a global team that spans the UK, Americas, and APAC regions. You'll work on a full-time shift pattern and gain exposure to a wide range of international security incidents. Your tasks will vary from providing pre-trip advice and briefings, to coordinating ground support for clients, including evacuations.

This role is a fantastic launchpad for a career in the global security and risk management industry. In addition to on-the-job training, the successful applicant will join our 4-year Crisis and Security Risk Manager training programme , providing structured and intentional learning and development growth.

Required Criteria

• Excellent written and verbal communication skills
• Strong interpersonal skills with the ability to quickly build rapport.
• A degree or masters (or equivalent) in a related field, such as International Relations or Politics
• Ability to communicate fluently in English on all relevant channels.
• Ability to manage tasks independently and demonstrate flexibility, including working outside normal working hours.
• Strong critical thinking and problem-solving skills.
• Evidenced interest, exposure or knowledge of relevant security, political or international relations in the ECIS region

Desired Criteria

• Other European modern languages
• Experience with intelligence monitoring and reporting platforms.

Skills Needed

Continuous Improvement, Crisis Management, Problem Solving, Microsoft Office Suite, Product Knowledge, Organisational skills

About The Company

We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.

We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.

We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.

More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.

Company Culture

Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.

Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.

Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. 

We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.

Company Benefits

Commitment to career development

We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment.

We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities.

Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities

Salary

Starting from £30,330.00 per year