As leader for your store, you will have to take care of : Sales
- Achieve turnover targets
- Analye sales reports and data to determine business needs and implement strategies
- Define individual objectives for sales advisers
- Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance
- Ensure the quality of customer service
- Ensure that the team maintains communication with customers
- Resolve customer complaints
- Ensure the maintenance, presentation and organisation of the store
- Ensure payment procedures are followed
- Monitor expenditure on blinds
- Set up staff schedules as required
- Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.
- Maintain merchandising guidelines
- Ensure that the store is clean, organised and complies with global VM guidelines
- Communicate stock requirement
- Recruit, train and develop your staff
- Evaluate the performance of each staff member and provide constant feedback to improve performance
- Work in team with HR to resolve HR issues
- Ensure that professional image and standards are respected and reflect the brand image
- You love APM Monaco!
- You have solid experience as a Store Manager
- You have experience in luxury/fashion retail and visual merchandising
- You know how to analyse sales reports and react quickly
- You have strong communication and organisational skills
- You are agile and able to deal with different topics at the same time And on top of these : you are passionated by your job as Store Manager
Vacancy posted 1 day ago
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