Demand Planner, Travel Retail & Middle East/Africa - FTC

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

Demand Planning is the facilitator of the Sales & Operations Planning process. We ensure that the SKU/Customer level forecasts are maintained and modelled with the latest market intelligence gathered from all stakeholders (Sales, Finance, Marketing, NPD) and represent the most realistic outcome of sales possible. The demand plan is used by all areas of the business, but the priority is ensuring that it can be a reliable basis for the creation of Charlotte Tilbury’s procurement plan. We are looking for someone with Demand Planning and Supply Chain experience who is an excellent communicator and keen relationship builder. Someone who is diplomatic but isn’t afraid to challenge and have those difficult conversations. Someone with a proven and demonstrable record of improving forecast accuracy and a good understanding of beauty market.

As Demand Planner you will

• Build, maintain and continually develop the Travel Retail/MEA ‘sales in’ demand plan.
• Maintain a ‘sell through’, SKU/Customer level forecast which informs the demand plan.
• Have regular sessions with Commercial and Finance to ensure latest market intelligence is incorporated into the demand plan and sell through forecast.
• Build and maintain effective relationships with key stakeholders to ensure the latest information is always available to supply chain.
• Work with Customer Supply Chain colleagues to ensure key customer input (eg stock holding, on shelf availability) is considered in the forecasts.
• Contribute to the monthly S&OP cycle, making sure all templates, reports etc are up to date for the region and ready for use in Executive Sign Off sessions.
• Challenge regional NPD forecasts and ensure all new launch factors are incorporated into demand plan.
• Supporting the necessary commercial functions as the local forecasting expert.
• Management and tracking of regional planning KPIs.
• Contribute to the implementation of a system tool to enhance the Demand Planning process.

Who you will work with

You will report into the Head of S&OP, EMEA.

About you

• A strong educational background
• Several years of experience working as a Demand Planner is essential. Experience of working in other areas of Supply Chain is also desirable.
• Experience of challenging forecasting assumptions and influencing senior stakeholders.
• Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result.
• Understanding and commercial awareness of the total supply chain including supply planning and customer supply chain teams.
• Experience of working with and implementing a forecasting system is desirable.
• An advanced user of Microsoft Excel.
• Additional European languages are desirable.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!