Contract type: Permanent
Location: Alderley Park
Working style: Hybrid 50% home/office based
Closing date: 3rd July 2026
Our Chief Operating Office (COO) business works across Royal London to help deliver the Group’s strategic ambitions. We work in partnership to deliver operational excellence, drive innovation, enhance customer experience, and protect our business from threats impacting our industry. We are the largest business unit within Royal London, bringing together thousands of colleagues to look after millions of customers to deliver great outcomes for customers.
We have an exciting opportunity for an individual with deep technical and agile expertise to join our team of Analysis Managers, supporting the delivery of a key strategic programme.
This role is focussed on our exciting new Pensions platform and contributes to our purpose of strengthening the mutual choice for our customers, by providing the best technology solutions to our customers.
You will be presented with opportunities to navigate complex challenges collaboratively with multiple stakeholders across the business including senior figures. You will take a strategic landscape view of the programme with a view to providing clear solutions and to influence and shape at the start of the process.
About the role
- Proficient in agile ways of working and squad based delivery.
- Experienced in workshop facilitation enabling requirements to be elicited from stakeholders in a timely manner.
- Ability to work across multiple squads at any one-time, managing workload and priorities across all whilst working to fixed deadlines.
- Proficient in workshop facilitation enabling requirements to be elicited from stakeholders in a timely manner.
- Supports the development and adoption of company-wide modelling approach and techniques, taking on advanced modelling for significant projects or programmes of change.
- Identifies alternatives, assesses feasibility, and recommends new approaches considering Risk, Cost and Benefits.
- Applies strong coaching skills to maintain high-quality standards through constructive peer ‑ review feedback.
About you
- Positive and proactive, ability to adapt swiftly and smoothly to change.
- Financial Services experience ideally within Pensions is desirable for this role.
- Experienced in leading a team of business analysts with ability to provide support and guidance to your team on analysis techniques.
- Lead and develop your team, supporting them with personal development, goal setting and career planning.
- Expert in establishing and maintaining relationships with senior business stakeholders across the full range of business areas.
- Expert in Business Analysis and related Modelling, design, and Business Concepts.
- Advanced in communicating complex concepts and articulating principles and drivers for change.
- Advanced understanding of business structure, capabilities and key business principles.
- Strong stakeholder management skills with the ability to manage stakeholders at all levels.
About Royal London
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.
Inclusion, diversity and belonging
We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
£65k per annum
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