Commercial Account Handler

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years’, and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.

About you

• You will have experience winning new business and building long lasting relationships with B2B clients.

• You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few – the stronger our presence in the market, the more successful you will be.

• You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clients

• You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and further your professional qualifications.

• You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions – always identifying opportunities, but more importantly, looking for a ‘path to yes’

Rewards

We believe that great work and dedication should be rewarded, that’s why we offer:

• 22 days holiday, increasing to 27 days through service (plus bank holidays)

• Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by us

• Excellent training and development schemes with accelerated career progression

• Company funded CII professional qualification

• Enhanced maternity & paternity policies

• Cycle to work loan scheme available to all employees

• Discount on gym membership across the UK – national and local gyms included

• Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.

• Access to hundreds of highstreet retailer discounts through our reward and recognition platform

• Employee Assistance Programme (EAP) to support employees outside of work

• The above details just a handful of the benefits available to our employees, more information will be made available through the recruitment process

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

• Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent