Job Title: Driver & Warehouse Operative
Contract: Permanent, Full Time
Location: Swindon
Salary: £26,227.50 per year.
Reports to: Warehouse Manager
This role involves working within the Warehouse & Logistics department, supporting Head Office, clients, and field-based staff. The Warehouse and Logistics function manages the receipt, storage, and despatch of client stock. The role combines warehouse operations and logistics driving responsibilities, including the delivery of high-value goods to main city locations.
Responsibilities and Accountabilities:
Logistics & Delivery:
- Deliver high-value goods safely and professionally to various locations, ensuring the highest level of customer service.
- Carry out vehicle health and safety checks before and after deliveries.
- Adhere to all road safety regulations and company policies during deliveries.
- Maintain accurate records of deliveries and vehicle inspections.
- Adjust working hours and shifts according to delivery schedules, including early morning shifts and overnight stays when required.
- Maintain the vehicle's appearance, ensuring it is clean and presentable.
Warehouse Operations:
- Prioritise and process despatch requests from internal managers and clients efficiently and cost-effectively.
- Prepare and package stock for despatch in line with agreed timelines.
- Operate Reach and Counterbalance forklifts as required for warehouse operations.
- Carry out all warehouse operations safely, ensuring quality and accuracy of work.
- Assist with Goods Inwards, Storage, Inventory Control, and general housekeeping within the warehouse.
- Create and manage delivery manifests to track and organise despatches.
- Respond to emails promptly and professionally, providing support and updates to clients and internal stakeholders.
- Communicate with clients professionally, maintaining a high level of customer service when handling inquiries or issues
- Maintain outside appearance by performing safety and upkeep duties
Key Skills and Experience:
- Previous experience in logistics, delivery, or warehouse operations
- Experience operating Reach and Counterbalance forklifts (a valid forklift licence is advantageous).
- A working knowledge of Warehouse Management Systems or similar bespoke packages.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Competency in the use of email and the internet.
- Ability to work under pressure.
- Strong organisational skills with the ability to plan and prioritise tasks under pressure.
- Good numeracy and literacy skills.
- Previous delivery experience preferred but not essential
Personal Attributes:
- Strong communication skills, both verbal and written.
- Professional, customer-focused attitude.
- Reliable, adaptable, and proactive approach to work.
- Willingness to take a hands-on approach to both warehouse and driving tasks.
Essential Requirements:
- Full, clean UK driving licence.
- Eligibility to work in the UK
- A willingness to be flexible in working hours, this may include Saturday working and may involve overnight stays.
- Good attendance record.
Key Competencies:
- Business and Commercial awareness
- Critical thinking and problem solving
- Adaptability and Flexibility
- Teamwork
- Planning and Organisation
£28.17k per annum
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