Driver & Warehouse Operative

Job Title: Driver & Warehouse Operative

Contract: Permanent, Full Time

Location: Swindon

Salary: £26,227.50 per year. 

Reports to: Warehouse Manager

This role involves working within the Warehouse & Logistics department, supporting Head Office, clients, and field-based staff. The Warehouse and Logistics function manages the receipt, storage, and despatch of client stock. The role combines warehouse operations and logistics driving responsibilities, including the delivery of high-value goods to main city locations.

Responsibilities and Accountabilities:

Logistics & Delivery:

• Deliver high-value goods safely and professionally to various locations, ensuring the highest level of customer service.
• Carry out vehicle health and safety checks before and after deliveries.
• Adhere to all road safety regulations and company policies during deliveries.
• Maintain accurate records of deliveries and vehicle inspections.
• Adjust working hours and shifts according to delivery schedules, including early morning shifts and overnight stays when required.
• Maintain the vehicle's appearance, ensuring it is clean and presentable.

Warehouse Operations:

• Prioritise and process despatch requests from internal managers and clients efficiently and cost-effectively.
• Prepare and package stock for despatch in line with agreed timelines.
• Operate Reach and Counterbalance forklifts as required for warehouse operations.
• Carry out all warehouse operations safely, ensuring quality and accuracy of work.
• Assist with Goods Inwards, Storage, Inventory Control, and general housekeeping within the warehouse.
• Create and manage delivery manifests to track and organise despatches.
• Respond to emails promptly and professionally, providing support and updates to clients and internal stakeholders.
• Communicate with clients professionally, maintaining a high level of customer service when handling inquiries or issues
• Maintain outside appearance by performing safety and upkeep duties

Key Skills and Experience:

• Previous experience in logistics, delivery, or warehouse operations
• Experience operating Reach and Counterbalance forklifts (a valid forklift licence is advantageous).
• A working knowledge of Warehouse Management Systems or similar bespoke packages.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Competency in the use of email and the internet.
• Ability to work under pressure.
• Strong organisational skills with the ability to plan and prioritise tasks under pressure.
• Good numeracy and literacy skills.
• Previous delivery experience preferred but not essential

Personal Attributes:

• Strong communication skills, both verbal and written.
• Professional, customer-focused attitude.
• Reliable, adaptable, and proactive approach to work.
• Willingness to take a hands-on approach to both warehouse and driving tasks.

Essential Requirements:

• Full, clean UK driving licence.
• Eligibility to work in the UK
• A willingness to be flexible in working hours, this may include Saturday working and may involve overnight stays.
• Good attendance record.

Key Competencies:

• Business and Commercial awareness
• Critical thinking and problem solving
• Adaptability and Flexibility
• Teamwork
• Planning and Organisation