Marketing and F&B Reservations Manager

Company Description

Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller.

Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner.  Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.

Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience.

Job Description

We're on the lookout for a Marketing and F&B Reservations Manager to join our team. You will be responsible for planning, executing and optimising all marketing activity for Leydi London, and supporting Hyde London City in that capacity, ensuring campaigns launch on time, meet brand standards and deliver measurable results. This role is hands-on and operational, so you'll both plan and execute.

What you'll do…

• Own and maintain the marketing calendar, campaigns and activations.
• Execute monthly marketing plans aligned with business priorities.
• Coordinate closely with operations to ensure seamless implementation.
• Manage PR agency communications and coverage opportunities.
• Brief and oversee designers, photographers and external suppliers.
• Execute photoshoots, videoshoots and content production.
• Maintain the website, listings, reservation and delivery platforms.
• Drive collaborations, partnerships and visibility initiatives.
• Track KPIs, marketing spend and campaign performance.
• Produce monthly performance and insight reports.
• Manage the social media pages for Leydi London, and launch the Hyde London City pages in 2027.
• Manage the reservations mailbox for Leydi London, making sure large party and events bookings are confirmed.

Qualifications

What we're looking for…

• Proven marketing experience within hospitality, lifestyle or F&B.
• Strong organisational and project management skills.
• Experience managing agencies and multiple stakeholders.
• Confidence working with budgets, reporting and KPIs.
• Knowledge of digital platforms, social media and guest engagement.
• Attention to detail and a deadline-driven approach.
• A proactive mindset and problem-solving attitude.
• Some graphic design experience, with Canva, AI tools and other creative software.
• You enjoy turning marketing plans into real-world guest experiences.
• You're happy working five days a week on site, working closely with the F&B team and other Heads of Department.

Additional Information

What’s in it for you…

• Up to £47,000.00 per annum including tronc plus great benefits
• Up to 28 days holidays (inclusive of bank holidays), pension and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Treat yourself with lots of retail & hospitality perks through our partners.
• Enjoy an experience stay at Hyde and a meal for two after your discovery period.
• Goes without saying, but we’ll feed you during your shift.
• Extra time off to volunteer with one of our partner charities
• Cycle to work scheme
• The chance to make your mark in a fast-growing Brand
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
• Excellent discounts across the entire Ennismore and Accor family of brands.

NOTE: Owing to the summer holiday period, screening and the recruitment process will begin from the third week of August. You'll hear an update from us then. 

Hyde is an equal opportunity employer.  We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.