Receptionist

About The Role

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We’re looking for a friendly, organised and customer‑focused Receptionist to join our busy diagnostic and MSK service on a part-time basis . This is a key front‑of‑house role where you’ll be the first point of contact for patients, helping to create a welcoming and professional environment from the moment they arrive.

Working as part of a supportive administration team, you’ll play a vital role in ensuring the smooth running of clinics and delivering a high‑quality, patient‑centred service.

Working pattern ( 34.75 hours per week ):

• Monday: 07:45 – 19:00 (10.75 hours)
• Tuesday – Friday: 07:45 – 14:15 (6 hours per day)

This is a great opportunity for someone who enjoys working in a fast‑paced healthcare environment and takes pride in delivering excellent customer service.

What you'll be doing

As our receptionist , you will be:

• Welcoming patients and booking them in for diagnostic and MSK appointments.
• Managing telephone enquiries and responding to patient queries in a professional and timely manner.
• Preparing clinic lists and ensuring all paperwork is ready ahead of appointments.
• Scheduling appointments and supporting the smooth flow of clinics.
• Maintaining accurate data entry and administrative records
• Supporting the wider team with general administrative duties and providing cover where needed.
• Delivering a professional, respectful and patient‑focused service at all times.
• Assisting with chaperoning duties during patient appointments when required.

What we’ll look for in you

With your previous experience in an administrative or customer service role, you will also have:

• Excellent communication skills and a confident, friendly telephone manner.
• Strong organisational skills with the ability to prioritise and manage a busy workload.
• Good IT skills, including data entry and use of office systems.
• High attention to detail and a professional, confidential approach.
• Ability to work well both independently and as part of a team.
• A flexible and proactive attitude, with the ability to work in a fast‑paced environment.
Desirable: experience within a healthcare setting or knowledge of medical terminology.

What you can expect in return;

• A full-time equivalent salary of £24,804 per annum
• Work 34.75 hours per week
• An extensive range of wellbeing and lifestyle benefits
• Annual leave (increasing with service) plus bank holidays

To apply for the role, click on the link below. If you have any questions, contact ***email_hidden*** in our friendly resourcing team.

Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date – for that reason it is encouraged that you do not delay in your application.

Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.

Applicants must have the right to work in the UK.