Account Manager- UK & International Policy

Account Manager, UK & International

About Incisive Health

Incisive Health is an award-winning healthcare policy, public affairs and communications consultancy operating across the UK, Europe and International markets. We design and deliver programmes that shape policy, influence decision-making and, ultimately, improve the lives of people living with different conditions. Our work supports clients to navigate complex policy environments and achieve meaningful change for populations worldwide.

We are part of Inizio, a global partner to the life sciences industry. Inizio brings together over 10,000 experts across clinical development and commercialisation, supporting many of the world’s leading life sciences organisations. Together, we help organisations accelerate the journey from innovation to patient access—anticipating challenges, reducing barriers and ensuring that life-changing treatments reach the people who need them most.

The role 

As an Account Manager working across our UK & International practices, you will play a central role in delivering high-quality client programmes across both domestic and global health policy environments. You will manage day-to-day account activity, lead project delivery and contribute strategic insight to clients navigating complex healthcare and policy challenges.

This is a fast-paced and varied role. One week you could be supporting engagement around NHS reform or health system transformation in the UK; the next you may be helping deliver a global advocacy campaign or supporting stakeholder engagement at an international health summit. You will take increasing ownership of client relationships, manage project workstreams and help develop more junior members of the team.

Key responsibilities

Client delivery & account management

• Manage the day-to-day operations of client projects, ensuring work is delivered on time, on budget and to a consistently high standard across multiple concurrent programmes

• Coordinate meetings, workshops, events and stakeholder engagement activities across UK and international programmes

• Drive the development and review of high-quality client materials, including briefings, reports, stakeholder maps, policy analyses, messaging documents and engagement materials
• Lead specific workstreams within larger client programmes, ensuring delivery aligns with overall strategic objectives
• Build strong working relationships with clients and serve as a trusted day-to-day point of contact

Policy insight & strategic support

• Keep abreast of UK and global policy, political and healthcare developments, building strategic expertise to identify implications and opportunities for clients, and translate complex policy developments into clear, actionable recommendations
• Coordinate and deliver timely policy intelligence and rapid alerts for internal teams and clients
• Support the development of policy, public affairs and advocacy strategies, including stakeholder engagement plans and narrative development

Business development & growth

• Contribute to new business opportunities through research, insight generation, proposal development and pitch participation
• Identify opportunities for organic account growth and make recommendations to senior colleagues
• Support networking and relationship-building activities to generate market intelligence and business opportunities

Team & culture contribution

• Contribute to internal initiatives including diversity, equity and inclusion, wellbeing, knowledge sharing and learning programmes
• Act as a positive role model within the team, supporting a collaborative, inclusive and high-performing culture

• Delegate effectively to Account Executives and Senior Account Executives, providing oversight, coaching and quality assurance
• Take ownership of your professional development and actively seek opportunities to broaden your expertise

About you

You will bring:

• A passion for health policy, with experience working within a health policy or communications role (ideally within a consultancy, healthcare organisation or related environment)
• Knowledge of UK and/or international health policy and stakeholder landscapes
• Strong research, analytical and written communication skills, with the ability to synthesise complex information into clear recommendations
• Excellent project management and organisational skills, with the ability to manage multiple priorities simultaneously
• Experience managing client relationships and delivering high-quality work in a fast-paced environment
• Confidence working collaboratively across teams and supporting the development of junior colleagues
• A proactive, solutions-focused mindset and strong attention to detail
• Experience using AI-enabled tools to enhance efficiency, research and content development would be advantageous

Development & progression

We are committed to helping our people grow as quickly and as far as their ambition takes them. You will benefit from:

• Structured training programmes and a personal development budget
• Regular learning opportunities from internal and external experts
• Close mentorship from senior colleagues with extensive experience across UK and global health policy
• Opportunities to take increasing ownership of client relationships and strategic programmes
• Exposure to a diverse portfolio of clients, therapeutic areas and healthcare systems

Our inclusive and supportive culture prioritises wellbeing, with access to peer networks, DEI initiatives and mental health support.

Working at Incisive Health

We foster a culture that balances high performance with wellbeing in a supportive and collegiate working environment. Our hybrid working model provides flexibility, alongside regular in-person collaboration to support teamwork, creativity and connection. We also offer enhanced family leave policies and promote sustainable working practices.

Benefits

• Generous annual leave
• Contributory pension scheme
• Enhanced parental leave
• Life insurance
• Employee Assistance Programme
• Hybrid working policy
• Health and wellbeing benefits
• Learning and development platforms
• Discretionary bonus scheme
• Community and volunteering initiatives
• Cycle to work scheme

We are an equal opportunity employer and are committed to creating an inclusive workplace for all.

#LI-GK 

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.