INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Foster team work and a positive work climate
CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
PERSONAL PROFILE
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Posting Notes: United Kingdom || Not Applicable || London || RETAIL OFFLINE || MAINLINE || n/a ||
- We are looking for a passionate and dedicated individual to join our London Selfridges location team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients. You love APM...SuggestedPart-timeImmediate startFlexible hoursWeekend workAfternoon shift
APM MONACO
London11 hours ago - ...Sales Assistant position, 16 hours, in our concession in Selfridges London, temporary from July to August 2026. On a day-to-day basis... ...and emotional experience, develop customer loyalty, improve the client portfolio of the store, handle transactions and stock,...Suggested16 hoursTemporaryPart-time
- £22k - £25k per annumEstimated...Prada Beauty Advisor Prada Beauty challenges conventional beauty standards, empowering individuals... ...with your line manager. Building Client Relationships: Proactively build... ...at our stunning head office in White City, London, for an immersive training induction that...SuggestedFull-timeOn-site
- ...excellent opportunity has become available for a friendly and professional School Receptionist to join a welcoming primary school in the London Borough of Hackney . This role is central to the smooth day-to-day running of the school and is often the first point of contact for...Suggested
- ...Receptionist - Mixed Secondary School - Islington, London Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale Receptionist A Mixed Secondary School in Islington is seeking a professional and approachable Receptionist to join...SuggestedPermanentFull-timeOn-siteImmediate start
- ...Receptionist – Good Secondary School – London Borough of Hounslow Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale School Information This Good 11–18 secondary school in the London Borough of Hounslow is known for its inclusive...PermanentFull-timeOn-siteImmediate start
£28k - £32.5k per annum
...arrange a potential interview. Start Date: April 2026 | Contract: Full-Time, Temp-to-Perm Salary Range: £28,000 – £32,500 (Inner London Scale) Nearest Station: Stratford (Jubilee / Central / Elizabeth Line) Benefits: Local government pension scheme, eye care...PermanentFull-timeTemporaryOn-site£26k - £30k per annum
...across the United States in addition to London, Toronto, and Vancouver. OUR CODE:... .... Job Description Membership Advisors are responsible for achieving or exceeding... ...memberships Prospect new business and clients Host events and workshops for in-club...Weekend workAfternoon shift- ...Receptionist - Welcoming Secondary School - Ealing, London Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale Receptionist A welcoming and well-organised Good secondary school in Ealing is seeking a professional and friendly...PermanentFull-timeImmediate start
- ...Receptionist – Welcoming Secondary School – Bromley, London Start Date: As soon as possible Contract: Full-time, Permanent Salary: Competitive and dependent on experience School Information This is an 11–18 well-established, Good Ofsted rated secondary school...PermanentFull-timeOn-siteImmediate start
£32k per annum
...training and gain exposure to a wide variety of buildings, teams, clients, service standards, opening hours, and occupiers. This will allow... ..., and able to work independently across multiple sites in London Zones 1–4, often at short notice. Your rota will be issued weekly...40 hours/weekPermanentFlexible hoursShift workRotating shifts£25k - £28k per annum
...experienced Veterinary Receptionist who loves building relationships with clients, supporting colleagues, and making every patient and owner feel... ...? This busy and well-established veterinary hospital in East London is looking for a personable, organised, and compassionate...5 days/weekShift workRotating shifts£15.33 per hour
...exciting and incredibly lucrative opportunity for a Product Sales Advisor to join our innovative, high performing and fast paced in-store... ...car with a valid full UK licence and insurance (not required in London) Has proven sales experience (1-2+ years in proactive outbound...Hourly pay5 days/weekFlexible hoursShift workDay shift£14.25 per hour
...Temporary Womenswear Sales Associate - London £14.25 per hour (excluding holiday pay) London Temporary, ASAP Start Elevate your... ...luxury womenswear environment. Build strong relationships with clients and provide personalised styling advice. Drive sales through...Hourly payTemporaryImmediate startFlexible hours£12 - £13 per hour
...and delights them. Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term... ...funds. We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to...Hourly payLong-term contractPart-timeLive-inFlexible hoursNight shiftWeekend work3 days/week- ...Sales Associate, London (Full Time) At Asket, our vision is a world free of mindless consumption. To get there, we're on a mission to slow down the fashion industry by building one permanent collection of garments that last longer, do better by people and planet, and allow...PermanentFull-timeFlexible hoursWeekend workWeekday work
- £30k - £40k per annumEstimated...Full time Sales Assistant (M/F) to join our retail teams, on a full time contract starting as soon as possible in our Apartments in London. This can be a permanent or a fixed-term contract. Reporting to the Store Director, your main responsibilities will be: Delivering...PermanentFull-timeFixed-term contractImmediate start
SÉZANE
London1 day ago £13.45 per hour
APM Monaco is looking for a Part-Time Sales Advisor on a permanent contract for our new shop in London Marylebone ! To achieve and exceed monthly and yearly... ...To acquire, build and maintain an active and strong client relationship To strive to be a customer service...PermanentPart-timeAPM MONACO
London11 hours ago- £27k - £35k per annumEstimated...Job Description SALES ADVISOR FULL TIME @ MAX MARA CONCESSION – LONDON DEPARTMENT STORE Max Mara is looking for a passionate Sales Advisor to join... ...Italian elegance, while delivering an exceptional client experience to a discerning international clientele....Long-term contractFull-timeWeekend work
$15 per hour
...team. You will be the first point of contact with prospective clients, showcasing Doxel’s value proposition, nurturing relationships,... ...and positioning our solutions in a compelling way. Location: This role will be hybrid in-office and remote based in London, UK....Full-timeHybrid workingOn-siteRemote- ...genuinely passionate about what you do ~ Resilient - you’re able to remain positive no matter what comes your way ~ Commutable to a London office (We come in 3 days a week) Our Hiring Process Stage 1: Screening Interview with our TA Team Stage 2: Hiring...On-siteFlexible hours
- £33k - £43k per annumEstimated...Sales Development Representative (SDR) Location: London, UK / Hybrid Remote We have an office in London and this position can either... ...opportunities and establishing a positive rapport with our clients. Our ideal candidate will be driven, organized, personable and creative...Casual workHybrid workingOn-siteRemote
- £36k - £47k per annumEstimated...outperform their quotas. A student by nature - not only accepts feedback but seeks it out. Not afraid to ask for help. WORK LOCATION ~ London, U.K. What you will have at Harness Competitive salary Comprehensive healthcare benefits Flexible work schedule Paid...Immediate startFlexible hours
£45k - £75k per annum
Job Details Founding GTM / SDR – Legal AI (London) Job Type: Permanent Salary: Negotiable Location: London, South East Description: An exceptional opportunity to join one of the first go-to-market hires at a Y Combinator-backed,...PermanentOn-siteFlexible hoursh2 Recruit Ltd
London21 days ago£13.5 - £14 per hour
...Role: Sales Advisor Location: Central London COMPANY OVERVIEW: Club Pilates offers group reformer classes in various formats and levels to accommodate... ...and 2 countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to...Hourly pay£2,331.34 per month
...is looking for a Sales Associate in Full-Time for our new shop in London Marylebone ! Description du poste To achieve and exceed... ...sales target To acquire, build and maintain an active and strong client relationship To strive to be a customer service oriented to ensure...Full-timeAPM MONACO
London11 hours ago£35k - £45k per annum
...French-Speaking SDR | London | £35,000–£45,000 + Commission Voice is broken. You're going to help fix it. Spam calls, scam numbers, AI-driven fraud — they've made people afraid to answer their phones. At Hiya, we're changing that. Our AI voice technology analyses 28+ billion...Full-timeHybrid workingOn-siteImmediate start£13.5 per hour
...We are looking for a reliable and experienced Cleaning Operative to join our team for a long-term office cleaning role in Central London (EC3V) , close to Bank Station. &##128338; Start Date: Monday, 13th May 2025 &##128176; Rate: £13.50 per hour &##128273; Keyholder...Hourly payLong-term contractOn-siteMonday to ThursdayAfternoon shift- £27k - £35k per annumEstimated...is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG also has the master...On-siteFlexible hours
AWWG
Londona month ago £26k - £32k per annum
A fantastic opportunity for a dedicated, ambitious VCA to join a highly skilled team in a modern and progressive Central London independent practice. This forward-thinking group of practices has a mission; to strengthen the human-pet relationship by improving the quality...PermanentFull-timeRemote
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Advisor - London Selfridges. Be the first to apply!
- retail customer advisor London
- polish speaking customer service representative relocation package London
- customer service associate work from home London
- german customer service advisor London
- customer team member London
- customer service advisor tfl London
- customer advisor at lloyds banking group London
- customer service assistant London
- customer success specialist London
- customer service officer London