Operations Administrator Apprentice

Summary

We are looking for an apprentice who will thrive on making an impact and wants the excitement of being on a team that wins! This administration apprenticeship will coordinate the running of a busy Stores department and support the Production and Operation teams, completing tasks in an efficient and timely manner.

Wage

£18,000 a year

Training course

Business administrator (level 3)

Hours

The working hours are 39 hours per week. Monday-Thursday 8am-5pm (half hour lunch break unpaid) Friday 8am-1pm. Flexibility to start/leave 15 mins early.

39 hours a week

Start date

Monday 5 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Assist in the inspection of incoming goods in accordance with the relevant inspection procedure ensuring parts meets the purchase order criteria.
• Kit production route cards.
• Check goods received against supplier’s delivery note and purchase orders informing the Stores Coordinator or Purchasing Department of any variations.
• Enter delivery into goods receipt computer record, passing paperwork to relevant department and deliver goods to appropriate stores location.
• In the case of incorrectly supplied parts, liaise with the Purchasing and Quality teams.
• Ensure physical and computer recorded stock quantities are the same.
• Ensure goods are stored in accordance with health and safety, suppliers, and site requirements.
• Select correct items to the pick list to fulfil delivery notes raised by sales in a timely manner.
• Pack orders to be despatched in an appropriate manner to ensure safe arrival at our customers.
• Ensure that all appropriate documentation is sent with the goods.
• Ensure stores and goods in areas are kept clean and tidy.
• Prepare wire and cable in line with production requirements
• Test and final inspection of goods prior to despatch

Where you'll work

Navigation House
Canal View Road
Newbury
RG14 5UR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST BERKSHIRE TRAINING CONSORTIUM

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Group training is one day a month at WBTC offices in Newbury. Apprentices have a monthly 1-1 training and review meeting with their Training Consultant.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Team working
• Initiative
• Multi-task
• Flexible