General Manager

We strive to ensure our guests always have an amazing experience with us, and our General Manager is key to this - fostering a culture that drives high standards, leading and developing our team to success, and taking ownership of the continued growth of The LiquorLab.

Your main responsibilities will include:

- Fostering a culture of team development, high performance and growth
- Carrying out opens and closes, running shifts and ensuring orders and deliveries are managed accurately
- Ensuring that HACCP, COSHH and fire safety are adhered to, with all associated paperwork completed accurately to maintain our 5-star food hygiene rating
- Developing the management and wider team through structured coaching, feedback and clear goals with an action-orientated approach
- Leading the management team and overseeing recruitment, including interviews, trial shifts, contracts and all new starter paperwork
- Managing key operational costs including labour and stock control to maximise profitability
- Taking responsibility for the day-to-day operations and overall long-term running and growth of The LiquorLab

To be successful in this role, you should be:

- An outstanding role model in organisation, professionalism, and commitment
- Passionate about mixology and the hospitality industry
- Positive, friendly and approachable
- Self-aware, disciplined, and consistent
- Meticulous with strong attention to detail
- Effective at delegating tasks and developing others
- An excellent problem solver
- Able to think methodically and make quick decisions
- A strong communicator who can inspire and lead our team
- Self-motivated, action orientated, and continuously driven to grow and learn

In addition to competitive pay, we provide:

- Profit-linked bonus scheme
- Complimentary 24/7 Southwater parking pass (saving over £1,000 per year)
- Full retention of cash and card tips
- Free hot and soft drinks
- Annual team meal plus other social events throughout the year
- The opportunity to be fully involved in the development of our core and seasonal menus
- Working within an independent company where you can see the impact of your hard work

If you'd like to join a creative and passionate business dedicated to innovative mixology and exceptional customer service, we'd love to hear from you.