Discharge Support Worker | West London NHS Trust
£13.5 - £15.7 per hourEstimated
Full-time
The Integrated Discharge Hub at West Middlesex Hospital is responsible for ensuring all patients who need support on discharge are discharged in a safe and timely manner. The discharge hub is made up of staff from West London, CWFT and LBH. The discharge hub also receives referrals for all Hounslow patients being discharged from other hospitals.
They will also be responsible for ensuring a positive customer experience for both staff and patients who interact with the Discharge Hub.
We are looking for someone with excellent customer service skills as well as good time management and organisation skills.
If you are looking for a challenge, working in a team and playing a part in ensuring patients get home form hospital safely then please get in touch.
We are looking for individuals who enjoy working as part of a team in a complex and fast changing environment. You will be responsible for supporting the clinicians in the discharge hub to ensure patients are transferred in a safe and timely manner. You need to be a great communicator who pays attention to detail and works in a methodical way. West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m. The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’. The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative. The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. This advert closes on Tuesday 16 Jun 2026
Vacancy posted 16 hours ago
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