Senior Quality Assurance Officer

About us


The Faculty of Life Sciences & Medicine Senior Quality Assurance Officer is based within Faculty Education Services (FES) which coordinates all aspects of programme and student administration for more than 100 undergraduate and postgraduate programmes and supports over 7000 students.


The Quality Assurance (QA) team manage and coordinate the adherence of all programmes to both College and professional regulatory and compliance requirements. The work includes internal and external reviews, annual monitoring and review, curriculum management and development, statutory reporting (for some programmes), evaluation and feedback coordination, aspects of collaborative partnership development and monitoring and educational governance.


About the role


Adopting a proactive and flexible approach, the post holder will lead and coordinate activity for a defined area of work contained within the remit of the QA team. This may involve committee servicing, internal and external quality reviews, working collaboratively with a broad range of academics, professional services colleagues and all stakeholders; producing timely, comprehensive documentation and reporting for all statutory returns and programme accreditation or review events.


The post holder may coordinate and facilitate monitoring and evaluation requirements, across a range of collaborative partners, and has, amongst other things, responsibility for the organisation of quality visits and audit schedules, review of student feedback, preparation and publication of reports and proactive follow up on action plans or recommendations. There may be a requirement for the post holder to attend curriculum development meetings, therefore an understanding of quality assurance in higher education and ability to advise with reference to the UK Quality Code is desired.


About you


To be successful in this role, we are looking for candidates to have the following skills and experience:


Essential criteria

1. Work experience in a relevant post with similar responsibilities and requirements to this post
2. Excellent communication and presentation skills; demonstrable ability to present information clearly, accurately and concisely to diverse stakeholders
3. Data literacy skills and attention to detail with methodical, exacting standards of written and numerical accuracy
4. Experience of reviewing and producing policy or procedural documentation
5. Able to interpret and apply College and programme regulations and maintain up to date knowledge of external statutory compliance obligations
6. IT experience, across all Microsoft packages; with significant experience of databases (student records systems)
7. Proactive and able to work independently and as a team to meet deadlines across competing priorities and provide solutions to problems
8. Experience of forming professional networks and able to negotiate and influence across organisational boundaries to implement positive change

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.


Desirable criteria

1. Previous HE experience and knowledge of UK Quality Code
2. Previous experience of working in a health programme in HE and producing quality assurance reports/statutory returns
3. Experience of collaborative provision development and/or monitoring
4. Experience of programme governance and delivering professional committee servicing
5. Evidence of continued professional training or development

Downloading a copy of our Job Description


Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information


At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.


The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.


We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.


When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King's guidance.


We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.


Artificial intelligence (AI) is evolving rapidly, and we recognise its growing role in professional work. Applicants may use AI tools to support preparation of their application, for example to research the role or structure written responses. However, applications must reflect the applicant's own work and experience. AI tools should not be used during interviews or assessment activities unless this has been agreed in advance as a reasonable adjustment. Further guidance on the use of AI in recruitment can be found here .


We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.


We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.


To find out how our managers will review your application, please take a look at our ' How we Recruit ' pages.


Interview date is to be confirmed.