Recruitment Officer HR Apprentice

Summary

Kick-start your career as a Recruitment Officer Apprentice! Join our supportive team, gain hands-on experience, develop valuable compliance skills and work towards a recognised qualification while making a real difference in the care industry.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

HR support (level 3)

Hours

Monday to Friday, 9.00am - 5.00pm.

37 hours 30 minutes a week

Start date

Tuesday 1 December 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

No two days will be the same!

• You’ll support the Recruitment Manager with reviewing applications, arranging and assisting with interviews and booking new starter inductions
• You’ll also work closely with the Compliance Team to keep staff records accurate and up to date, helping ensure new starters have a smooth journey into the company

This role is deal for someone approachable, proactive and keen to develop their career in Recruitment!

Where you'll work

Warren Bruce Court
Manchester
M17 1LB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MBKB LTD

Training course

HR support (level 3)

What you'll learn

Course contents

• Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
• Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
• Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
• Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
• Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
• Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
• Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

A 100% tailored training and assessment program will be delivered to support you throughout your apprenticeship (14-18 months, including endpoint assessment).

Topics covered include:

• Business and Customer Awareness
• Communication Skills
• Building a team
• HR legislation
• HR Functions, roles and plans
• Systems and Processes
• Service Delivery
• Problem Solving
• Change and Improvement techniques
• HR base data and Info
• Resilience
• Emotional intelligence

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Other requirements

After completing the apprenticeship, there are plenty of opportunities to progress within HR. You could move into roles such as HR Administrator, HR Officer or HR Advisor, taking on more responsibility and supporting more complex employee matters.

You could also work towards further HR qualifications, including CIPD, and eventually progress into specialist, senior or HR management roles.