APM Monaco is recruiting an assistant store manager for our shop in London Hampstead ! Sales
- Achieving sales targets
- Analyse sales reports and data to determine business needs and implement strategies
- Define individual objectives for sales consultants
- Motivate team members and ensure understanding of KPIs to improve individual and team performance
- Work with the marketing team
- Ensure quality of customer service
- Ensure that the team maintains communication with customers
- Resolve customer complaints and support decisions made by sales advisors
- Ensure the maintenance, presentation and organisation of the shop
- Ensure payment procedures are followed
- Monitor expenditure on blinds
- Set up staff schedules as required
- Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.
- Maintain good communication with members of the company and other stores.
- Improve and maintain merchandising guidelines
- Ensure that the store is clean, organised and complies with the guidelines set by management.
- Work with the logistics and marketing teams to ensure that the store's product range is correct
- Identify and communicate defective products as quickly as possible
- Communicate stock requirements
- Participate in the recruitment, training and development of staff
- Develop and monitor training programmes
- Evaluate the performance of each staff member and provide constant feedback to improve performance
- Helping to resolve HR problems
- Ensuring that professional image and standards are respected and reflect the brand image
- You love APM Monaco
- Fluency in English. Other foreign languages would be appreciate
- Result-driven and commercially minded
- Approachable personality
- Attractive and competitive package is offered
Vacancy posted 19 hours ago
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