Business Support Apprentice

Summary

Looking for a career opportunity within the manufacturing industry? Taylor Forgings Ltd are looking to extend their excellent team, by recruiting a Business Support Apprentice to help in the running of their manufacturing facility based in Sheffield.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Pay will be reviewed upon performance and successful completion of apprenticeship

Training course

Business administrator (level 3)

Hours

Monday - Thursday 8.00am - 5.00pm and Friday 9.00am - 1.00pm.

40 hours a week

Start date

Monday 6 July 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Support Apprentice, you'll be trained on and responsible for (but not limited to) the following:

• General office administration, including filing, scanning, stock checking and re-ordering
• Order entry to CRM system and job card creation
• Use of Sage Intacct
• Maintaining an equipment calibration schedule
• Maintaining the lorry PMI schedule
• Ensuring first aid training is valid
• Logging in/out of all tooling
• Updating social media platforms in line with current projects
• Answering of the phone in a polite and professional manner
• Adhering to company procedures and policies

You’ll develop your skills alongside various members of the team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by supervisors who are well versed in the job role and industry, to achieve your full potential and share in the company’s success.

If you are committed and ready to take your first step into a real career with a well-established business, then please apply now! This apprenticeship and opportunity with Taylor Forgings will be highly competitive, so do not miss your chance!

Where you'll work

New Street
Holbrook Industrial Estate, Holbrook
Sheffield
S20 3GH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RNN GROUP

Training course

Business administrator (level 3)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to achieve the accompanying qualification.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade A*-C/9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Eager to assist
• Work under pressure
• Motivated
• Some knowledge of Microsoft
• Ability to prioritise workload

Other requirements

This is a successful business with a fantastic reputation that works to a tight schedule. They are looking for someone who as an interest in engineering, are good at Maths and can get there in a morning punctually (think about the location of the business and transport links), listen/learn and use their own initiative to quickly become a valued and productive member of the team.