Administrative Officer - Public Sector (Birmingham City Centre)
Pay: £13.25 per hour
Contract: Temporary until 31/12/2026 (with possible extension)
Hours: Monday to Friday, 9:00am - 5:00pm (37 hours per week)
Location: Fully onsite initially, with potential for hybrid working in the future
An exciting opportunity has arisen to join a respected Public Sector organisation based in Birmingham City Centre. We are currently recruiting Administrative Officers to support the supervisions and investigations team. In this role you will be managing a caseload of applications and completing the necessary steps involved.
Key Responsibilities
- Managing a caseload of applications
- Completing reports with supporting evidence
- Completing closures and sending confirmation letters
- Making phone calls to customers and legal representatives
- Updating internal records
- Use of templates and established process'
- Communications via email with customers
Essential Skills & Experience
- Proficient in Microsoft Office applications (Word, Excel, Outlook)
- Strong verbal and written communication skills - telephone work may be required
- Organised
- Able to use initiative
Please note - the successful candidate for this role will be subject to a standard DBS check and 3 years of referencing.
If this role is something you would be interested in, please apply online. Due to a high volume of applications, we may only contact shortlisted candidates.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Vacancy posted 1 day ago
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