Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Care Navigator

£12.71 per hour
Full-time

Job summary: The purpose of the role is to: Project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies Duties and responsibilities: The duties and responsibilities to be undertaken by members of the care navigator team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the practice manager, dependent on current and evolving practice workload and staffing levels: Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments, either over the telephone or face to face using our online triage system Rapid Health. Processing and distributing incoming mail Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter Using your own judgement and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Ensure the kitchen is kept clean and tidy in turn with other staff. Premises: Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients. When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated. Undertake any other additional duties appropriate to the post as requested by the partners or the practice manager.

Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Care Navigator in Somerset vacancy
  • £13.64 per hour

     ...Step in where support is needed most. As aBank Community Health Navigator, youll play a vital role in ensuring people are connected to the...  ...can quickly adapt to service demand and maintain high standards of care. Youll need strong administrative skills, excellent communication... 
    Suggested
    Hourly pay
    Full-time
    Flexible hours
    Shift work

    NHS Jobs

    Bath & North East Somerset, Somerset
    a month ago
  • £24.13k per annum

     ...system for them, but standing alongside them while they learn how to navigate it themselves. What you'll be doing Holding a caseload of...  .... Some of our best support workers have come from social care, mental health or drug and alcohol services. Others have brought... 
    Suggested
    Permanent
    Full-time
    Temporary
    Hybrid working
    On-site
    Monday to Friday
    Flexible hours
    Shift work

    Curo

    Weston-Super-Mare, Somerset
    28 days ago
  • £13.85 per hour

     ...stability, safety, and tailored support to vulnerable individuals navigating some of the most difficult moments in their lives. Joining our...  ...people where required Personal Attributes To be calm, caring, level-headed, respectful and honest. To be motivated, committed... 
    Suggested
    Hourly pay
    Full-time
    Bank staff
    Flexible hours

    Empower Family Group

    Taunton, Somerset
    19 days ago
  • £14.3 per hour

     ...Are you looking for a rewarding role in a trusted care company? At Altogether Care, our family values ensure that we put people first....  ...may also be known as: Support Planner, Service Coordinator, Care Navigator, Care Planner, Care Facilitator, Care Liaison, Care Organiser, Client... 
    Suggested
    Hourly pay
    Permanent
    Part-time
    Rotating shifts

    Altogether Care

    Bridgwater, Somerset
    7 days ago
  • £32.06k - £34.43k per annum

     ...relationships with children and parents, and want to bring creativity and care to your work—we’d love to hear from you! We welcome applicants...  ...in family support, youth work, social work, or community navigation. Multi-agency collaboration: Experience working with local... 
    Suggested
    Full-time
    Flexible hours
    Afternoon shift

    North Somerset Council

    North Somerset, Somerset
    15 days ago
  • £30k - £39k per annumEstimated
    Multi-Disciplinary Teams Overall responsibility for arranging the daily PCN led MDT meetings and the smooth running of integrated care within the team setting. A key role of the Care Coordinator is to ensure that all new referrals are identified, and information circulated to... 
    Full-time

    NHS Jobs

    Somerset
    14 days ago
  • £26.35k per annum

     ...Join Our Team as an Extra Care Team Leader! Take the next steps in your career! Radis Community Care have an opportunity for a Team Leader to join our team based at Waverley Court, Forth Avenue, Portishead, BS20 7NY At this time, we are unable to provide sponsorship for... 
    Full-time

    Radis Community Care

    North Somerset, Somerset
    8 days ago
  • £36k - £48k per annumEstimated
     ...rewarding role within our lung cancer service, supporting the multidisciplinary team to ensure that patient care remains at the heart of everything we do. As a Lung Cancer Navigator, you will play a vital part in guiding patients through their cancer pathway, helping to deliver a... 

    Royal United Hospitals Bath NHS Foundation Trust

    Bath, Somerset
    13 days ago
  • £28.64k per annum

     ...desirable but not essential IT literate and confident using computer systems A strong commitment to delivering highquality patient care Flexible, reliable, and comfortable working in a mobile role Training & Compliance Successful candidates will complete a... 
    Casual work
    Zero hours contract
    Flexible hours
    Shift work
    Weekend work
    Weekday work

    HealthHarmonie

    Somerset
    7 hours ago
  • £13.47 - £17.82 per hour

     ...We are working closely alongside a Local Authority in Somerset to assist with the appointment of an  Extra Care Scheme Manager , on a 3.5-month contract , likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay... 
    Hourly pay
    Long-term contract
    Permanent
    Temporary
    Immediate start

    Brackenberry

    Taunton, Somerset
    a month ago
  • £27k per annum

     ...About The Role Care Coordinator Join a Homecare Provider That Puts Quality First Location: Frome Salary: Up to £27,000 pa Full Time | Permanent Be The Person Who Makes Outstanding Care Possible Every day, hundreds of families trust Trinity Homecare... 
    Permanent
    Full-time
    Live-in
    Rotating shifts

    Trinity Homecare

    Frome, Somerset
    8 days ago
  • £25.88k - £29k per annum

     ...develop the skills needed to thrive in everyday life. We welcome applicants from a wide range of backgrounds, including health and social care, mental health support, youth work, housing services, substance misuse recovery, community volunteering, and newly graduated students... 
    Permanent
    Full-time
    Probationary period

    Seetec

    Weston-Super-Mare, Somerset
    6 days ago
  • £32.06k - £34.43k per annum

     ...conversations for those Children who have been reported as missing across North Somerset. Children who may not be known to our Children Social Care, maybe on Child Protection Plans or maybe in the Care of the Local Authority. The team will consist of 1 Team Manager, one Missing... 
    Full-time
    On-site

    North Somerset Council

    Weston-Super-Mare, Somerset
    9 days ago
  • £25.88k per annum

    Young Persons Support Worker – The Foyer, Bath £25,878 per annum + benefits | Bath | Full Time Permanent | 37 hours per week | Thursdays 11am - 7pm, otherwise standard office hours Your Support. Their Future. Real Change. At The Foyer in Bath, we work alongside young...
    Permanent
    Full-time
    On-site
    Probationary period
    Flexible hours
    Afternoon shift

    Curo

    Bath, Somerset
    28 days ago
  • £14 - £21 per hour

     ...: Bath Contract: Full-Time, Part-Time Salary: £14.000 - £21.00 per hour + PAID TRAVEL TIME + PAID MILEAGE   Radfield Home Care - Bath Company Overview Radfield Home Care is an award-winning leader in the UK home care sector, dedicated to providing exceptional... 
    Hourly pay
    Full-time
    Part-time
    Monday to Friday
    Flexible hours
    Weekend work
    Day shift
    Afternoon shift

    Radfield Home Care

    Bath, Somerset
    more than 2 months ago
  • £26k - £33k per annumEstimated
    You know that one young person who finally opens up to you after weeks of silence? The one who starts showing up, joining in, and believing in themselves a little more because someone took the time to understand them. That's exactly why you'd be brilliant in this role....
    Weekly pay
    Long-term contract
    Permanent
    Temporary
    Flexible hours

    Protocol Education

    Bath, Somerset
    15 days ago
  • £37.6k per annum

    £37,595 per annum | Bath | Hybrid (minimum 3 days in the office) Full Time | Permanent | 37 hours per week Your Action. The People We Support. Safer Lives. The way we support our most vulnerable customers is changing. We’re building a small, specialist team that will own...
    Permanent
    Full-time
    Hybrid working
    On-site

    Curo

    Bath, Somerset
    19 days ago
  • £110 - £130 per day

     ...people reconnect with education, confidence and their future. Whether you have previous experience in education, youth work, residential care, coaching, mental health support or mentoring - or simply have the right mindset and passion for supporting vulnerable young people -... 
    Daily pay
    Long-term contract
    Permanent
    Full-time
    Immediate start

    Senploy

    Bath, Somerset
    8 days ago
  • £12.71 per hour

     ..., education, or volunteering Maintaining a safe and comfortable home environment Emotional support and companionship Personal care and daily living support Driving is a key part of this role. You will support people to access the community, attend activities, appointments... 
    Sleep-in shift
    Shift work

    Brandon Trust

    Weston-Super-Mare, Somerset
    21 days ago
  • £15.61 per hour

    Care Coordinator – Bridgwater - £15.61ph Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Wagestream... 
    Hourly pay
    Full-time
    On-site
    Rotating shifts
    Weekend work
    Afternoon shift

    Voyage Care

    Somerset
    21 days ago
  • £27.11k per annum

     ...directly or through liaison with other support services. This would include, personal and housing benefit claims, assistance with community care grants, domestic fuel connections etc Carrying out a strengths-based assessment with applicants, facilitating the co-production of a... 
    Permanent
    Full-time
    Shift work
    Night shift
    Rotating shifts
    Weekend work
    Day shift

    Salvation Army Housing Association (saha)

    Street, Somerset
    5 days ago
  • £12.71 per hour

    Deal with requests from patients and GPs for emergency calls, following protocol and dialling 999 as required. Maintain an overview of the waiting areas, informing patients of any known delays and ensuring the area remains in a neat and tidy condition. Follow up hospital appointments...
    Full-time

    NHS Jobs

    Somerset
    8 days ago
  • £25.88k per annum

    Support Worker - Young Persons £25,878 per annum pro rata + benefits | Pathways, Bath | 12-month fixed term contract | Part-Time | 22.5 hours per week Your Voice, Our Encouragement, Together We Strengthen Community Connection and Belonging. We are looking for a compassionate...
    Part-time
    Fixed-term contract
    Flexible hours

    Curo

    Bath, Somerset
    8 days ago
  •  ...Month Contract With A local Authority Job Purpose To provide high-quality housing and tenancy support services within an Extra Care Housing scheme, ensuring tenants can live safely, independently, and sustainably. The role focuses on tenancy management, safeguarding,... 
    Bi-weekly pay

    Civic Recruitment Limited

    Taunton, Somerset
    a month ago
  • £33.48k per annum

     ...be the person residents know by name. The first point of contact when something matters. The reason a tenancy works, an estate looks cared for, and a neighbourhood feels like home. This is field-based housing management at its most rewarding. You’ll look after a patch of... 
    Permanent
    Part-time
    Fixed-term contract
    Hybrid working
    Flexible hours

    Curo

    Bath, Somerset
    12 days ago
  • £26k - £30.35k per annum

    Are you looking to start or develop your career in youth work? Do you have a passion for supporting young people to build confidence, try new things, and feel a sense of belonging? If so, we'd love to hear from you! Location This is a community-based role, delivering ...
    Part-time
    Fixed-term contract
    Immediate start
    Flexible hours
    Afternoon shift

    Barnardo's

    Sedgemoor, Somerset
    22 days ago
  • £13.95 per hour

     ...others prefer quieter home-based activities.Your role will be to help them live safe, happy, and meaningful lives, whilst ensuring their care is consistent, person-centred, and of the highest quality. Where youll be working: Youll be working across Shaftesbury, Gillingham, and... 
    Hourly pay
    Full-time
    Apprenticeship
    Live-in
    Shift work

    NHS Jobs

    Somerset
    9 days ago
  • £25k - £32k per annumEstimated
    BCHA is a South West based charitable housing association founded over 50 years ago. We have a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals...
    Flexible hours
    Shift work

    BCHA

    Yeovil, Somerset
    12 days ago
  • £13.7 per hour

     ...day offers something different. As a Support Worker, you'll help each person live the life they choose. This includes full personal care, supporting with hoists and wheelchairs, and providing 2:1 or 1:1 assistance where required. You'll also encourage independence, build... 
    Hourly pay
    Full-time
    Part-time
    Seasonal
    Sleep-in shift
    Flexible hours
    Shift work
    Weekend work

    Discovery

    Somerset
    15 days ago
  • £28k per annum

     ...Emotional Support Practitioner - Children's Residential Care This is a rewarding opportunity to make a lasting difference in the lives of young people who need stability, guidance, and consistent emotional support. Taunton Up to £28,000 per year We are recruiting... 
    Full-time
    Shift work
    Rotating shifts
    Weekend work
    Day shift
    Afternoon shift

    Charles Hunter Associates Ltd

    Somerset
    19 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Care Navigator. Be the first to apply!