Manager, Quality Assurance

About Planet DDS 

We’re on a mission to fix dental software - and we’re not playing small. Our platform replaces clunky, outdated systems with modern, cloud-based, AI-powered technology built to actually work at scale. From practice management to imaging to revenue cycle automation, we’re tearing down the old infrastructure and rebuilding the future of dentistry. Planet DDS is the fastest-growing provider of dental practice management solutions and the #1 cloud platform for DSOs and multi-location groups.

Here, you won’t just join a team - you’ll join a movement. We want bold thinkers who are ambitious enough to push limits, empathetic enough to work as one, and accountable enough to own big outcomes. Trust is our currency, collaboration is our edge, and impact is our fuel. If you’re ready to grow fast, challenge the status quo, and help reinvent an entire industry, Planet DDS is where you belong.

To learn more, visit:  Planet DDS .

Overview

The Manager of Quality Assurance , will lead our QA team and ensure the delivery of high-quality, reliable, and scalable software products. This role will drive innovation in test automation, improve efficiency and coverage, and ensure seamless collaboration between QA, development, and product teams. The ideal candidate will have a strong background in software testing, experience with AI automation technologies, and a passion for modernizing QA practices.

Job Duties

• Lead the evaluation and implementation of AI-driven testing tools to enhance automation, accuracy, and efficiency in QA processes. 
• Develop and execute a strategic roadmap for integrating AI into existing test frameworks and workflows. 
• Train and mentor QA team members on the use of AI tools, fostering a culture of innovation and continuous improvement.  
• Collaborate with Product and Engineering leaders to ensure quality is embedded throughout the SDLC  
• Identify and mitigate risks early through proactive testing strategies and robust regression coverage.  
• Report on quality metrics, including defect trends, test coverage, and release readiness, to senior leadership.  
• Stay current with industry trends in AI and QA automation, recommending new tools and approaches as appropriate .  
• Collaborate with offshore and distributed teams to maintain consistent quality standards globally.  

Skills and Qualifications

• 5–7+ years of experience in Quality Assurance, with at least 2+ years in a management or leadership role. 
• Strong knowledge of software QA methodologies, tools, and processes (Agile/Scrum environments preferred).
• Experience implementing or scaling AI tools in QA environments.  
• Expertise in test management tools such as Jira, TestRail, or Zephyr.  
• Familiarity with CI/CD pipelines and DevOps practices for automated testing and deployment.  
• Proven ability to manage multiple projects simultaneously with high attention to detail.  
• Excellent leadership, communication, and interpersonal skills.  
• Bachelor’s degree in Computer Science , Engineering, or a related technical field; advanced degree preferred.  

Benefits:

• Medical and Dental insurance
• Life Assurance and Income Protection
• Employee Well-Being program
• 8 Public Holidays
• 23 Days of Annual Leave
• Company Paid Sick Time
• Volunteer Time Off
• Technology Stipend
• Employee Referral program
• Additional perk and voluntary benefit programs

Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. This position is also eligible for variable pay as part of the total compensation package.

PLANET DDS CORE IDEOLOGY :

To encourage measurable progress toward our vision and make the best decisions on behalf of employees and customers, we adopted a set of common values:

• Collaborative – Working independently and across teams, we create scalable solutions to enable company growth
• Empathetic – We are educated on the experience of our customers and feel vested in their success
• Accountable – We feel ownership for the quality of our work and take pride in the positive outcomes
• Trustworthy – We operate with integrity and honest, making promises we know that we can keep
• Ambitious – We are driven by our ability to make a long-term, positive impact on the lives of dental market leaders

Planet DDS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.