SEN Case Officer - Tribunal and Complaints Team

Job Title: SEN Case Officer within Tribunal and Complaints Team
Location: Sunderland, UK
Salary: £27.49 Hourly
Job Type: Ongoing, Full Time/Part Time

This is an exciting opportunity for an accomplished SEN Case Officer to step into a dynamic role within the Tribunal and Complaints sector in Sunderland. With an attractive hourly salary of £27.49, your expertise and leadership will drive vital processes for children and young people with special educational needs and disabilities.

Perks and benefits:

- Hourly Salary: Enjoy the flexibility and financial precision of an hourly wage that allows you to see the immediate value of your work.
- Professional Growth: Engage with complex casework that offers continuous professional development and knowledge enhancement in SEND and legal processes.
- Work-Life Balance: With options for full-time or part-time work, tailor your role to suit your personal commitments and enjoy an ideal balance.
- Rewarding Work: Make a meaningful impact in children's lives by shaping and supporting key SEND pathways and resolutions.
- Networking Opportunities: Collaborate with a wide range of professionals from various sectors, strengthening your professional network and skill set.

What you will do:

- Lead tribunal, mediation, and dispute resolution functions relating to special educational needs and disabilities.
- Prepare and present evidence-based cases at the First-tier Tribunal, representing Together for Children Sunderland and the Local Authority.
- Act as the Local Authority decision-maker in mediations, striving to reduce escalation to formal complaints or legal disputes.
- Manage complex SEND casework that may be involved in ongoing legal processes, using effective negotiation and mediation skills.
- Support the Strategic SEND Lead and SEND Team Manager by preparing responses to complaints and formal inquiries.
- Provide professional guidance to SEND staff to enhance casework quality and statutory compliance.
- Draft tribunal responses and ensure high-quality preparation of hearing documents.
- Present cases professionally at tribunal hearings and participate in mediations and resolution meetings.
- Lead early mediation efforts to resolve disputes amicably and promote child-centred outcomes.
- Draft and quality assure Education, Health, and Care Plans in alignment with statutory guidelines.
- Liaise with schools, agencies, and legal representatives to secure coordinated planning for SEND provision.
- Safeguard and champion diversity and inclusion across all work aspects, upholding Together for Children's core values.

Sunderland is not just a vibrant workspace; it's a city with a strong community spirit, rich culture, and stunning coastal scenery. Whether you're keen on cultural attractions, scenic walks, or a thriving social scene, there's a lot on offer. Be part of a community that is as committed as you are to making a positive difference.

Working with Sanctuary Personnel:

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