Internal Communications and Engagement Manager

Role: Internal Communications and Engagement Manager
Location: Hybrid working with a minimum 2 days per week in Thame (Oxfordshire) or Leicester (Leicestershire)
Salary: £40,000.00
Hours: 37.5 per week
Contract: Permanent

About the Role
Are you passionate about connecting people, shaping culture, and bringing an organisation’s story to life? We’re looking for an innovative Communications and Engagement Manager to lead our internal communications and help colleagues feel informed, inspired, and connected to our mission, values, and strategic goals.

In this role, you’ll work closely with the Director of People to create clear, inclusive, and engaging communications - whether that’s sharing operational updates, rolling out important policies, or celebrating the incredible achievements of our people and the individuals we support. You’ll help define and deliver an Internal communications strategy, ensuring every message is purposeful, accessible, and resonates across the organisation.

This is a role that combines strategic thinking with hands-on creativity. From developing content and coordinating campaigns to managing channels and enhancing our employer brand, you’ll play a central part in strengthening trust, promoting a positive culture, and making sure every colleague feels heard - especially those in frontline or remote roles.

What will you do?
Deliver Communications & Engagement Activity - Develop and deliver internal communications strategies that support business objectives, company culture, and the employer brand. Manage all channels, including newsletters, SharePoint and campaigns, creating engaging content and ensuring accessibility for all employees. Drive two-way communication through feedback tools, surveys, and dialogue platforms, while monitoring effectiveness and refining strategies based on insights.

Enhance Employer Brand and Reputation - Lead employer brand communications, enhancing reputation on platforms such as Glassdoor and Indeed. Collaborate with marketing, social media, and external affairs teams to ensure consistent messaging and alignment between internal and external communications.

Elevate Engagement and Culture - Support a positive, inclusive, and values-driven culture through engagement initiatives. Partner with leadership to address employee feedback, implement action plans, and celebrate achievements organisation wide.

Monitoring and Continuous Improvement - Track communications performance using analytics and feedback, introducing best-practice approaches and evidence-based improvements. Ensure all activities comply with legislation and organisational policies, reporting progress and opportunities to senior leadership.

What will we do?

• We offer hybrid working (min. 2 days/week in Thame)
• 31 days’ annual leave (inc. bank holidays), rising with service
• Health cash plan, pension, life assurance, Employee Assistance Programme
• Blue Light Card, Cycle2Work, option to buy extra holiday

Who are Affinity Trust?
We are a social care provider and charity supporting people with learning disabilities, autistic people and people with other assessed needs to live active, fulfilling and independent lives. We work across England and Scotland and are registered with the Care Quality Commission and the Care Inspectorate. 

Our values guide everything we do:

• People are at the heart of everything we do : we listen, we learn, we build on strengths.
• We give our best : what we do matters, and we take responsibility.
• We work together : we’re one team, valuing strengths and differences, being open and trusting.
• We have courage : we try new things, and we’re creative and adaptable. 

As our Internal Communications and Engagement Manager, you’ll play a key role in putting our values into action by driving communications that make a real impact connecting colleagues to what we do and helping our culture to thrive.

Inclusion, accessibility and our commitment to diversity
Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support. 

We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy. 

We’re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.

Ready to join us?
If you’re ready to drive communications that make a real impact, connect colleagues to what we do, and help our culture thrive, making a real difference in a values-led charity, this could be your next role.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

INDHOF