People Coordinator Apprentice (36459)

Summary

The People Coordinator will provide high-quality administrative and coordination support across the people function, helping to deliver efficient and positive experiences for employees and managers.

Wage

£25,000 a year

Training course

HR support (level 3)

Hours

9:00am - 5:30pm, Monday to Friday.

42 hours 30 minutes a week

Start date

Monday 21 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This duties in this role will include:

People Administration

• Coordinate administrative processes across the employee lifecycle, including new starters, contractual changes, promotions, family leave and leavers
• Prepare offer letters, change letters and other people documentation accurately and within agreed timescales
• Maintain accurate employee records within our HR Information System (Fourth), including new starters, leavers and contractual changes
• Ensure people documentation and employee records are stored accurately, securely and in line with data protection requirements
• Support the maintenance of the People Team shared mailbox, ensuring queries are responded to or assigned to an appropriate member of the team
• Coordinate and process employee changes for payroll, ensuring information is complete and submitted within agreed deadlines
• Coordinate employment references and Right to Work documentation
• Support People Advisors with letters, meeting arrangements, note-taking and other case administration where appropriate.

Onboarding and Offboarding

• Liaise with managers and internal teams to ensure new starter requirements are completed before an employee’s first day
• Manage the onboarding and offboarding of employees on the company Travel and Expenses system (Perk)
• Track onboarding actions and follow up with relevant stakeholders where information or actions remain outstanding
• Coordinate leaver administration, ensuring relevant systems, access and internal teams are updated in a timely manner

Recruitment Support

• Coordinate interviews with candidates and hiring managers
• Prepare offer documentation and support the transition from candidate to new starter
• Support recruitment campaigns, careers events and internal recruitment activity

HR Systems and Reporting

• Maintain accurate employee data across people systems, ensuring records remain accurate, complete and up to date
• Support regular audits of people data and records
• Produce routine reports relating to headcount, absence, recruitment, turnover and other people measures
• Support the creation and maintenance of people trackers and dashboards

Employee and Manager Support

• Act as an initial point of contact for routine people queries from employees and managers
• Provide clear and helpful information in line with company policies and established People processes
• Build positive working relationships with managers, employees and internal support teams
• Maintain confidentiality and exercise sound judgement when handling employee information

People Projects

• Provide coordination and administrative support for people projects and business initiatives
• Support the implementation and communication of new people policies, processes and systems
• Support wellbeing, recognition, learning and development, and mental health initiatives
• Help coordinate people events, workshops and internal communications
• Maintain people content and resources across internal platforms, including Workvivo

General Team Support

• Provide administrative support to the wider People Team
• Build positive working relationships across the business and act as an ambassador for the People Team

Where you'll work

Studio 4
2 Downshire Hill
London
NW3 1NR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE GROWTH COMPANY LIMITED

Training course

HR support (level 3)

What you'll learn

Course contents

• Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
• Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
• Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
• Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
• Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
• Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
• Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade A*-C/9-4)
• Maths (grade A*-C/9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Initiative
• Interested in HR
• Professional
• Approachable
• Knowledge of Microsoft Office
• Confidential
• Admin experience