Business Transformation Project Manager

Do you want to be a part of transforming our business and leading on exciting projects?

We are seeking a commercially minded Business Transformation Project Manager to lead and deliver high‑impact change initiatives across the business.

This role requires someone who deeply understands recruitment and sales — ideally with hands‑on experience of running a desk, billing, and navigating the realities of sales environments. You will translate business challenges into structured projects, drive operational improvements, and support the adoption of new tools, processes, and commercial decisions.

Key Responsibilities

Lead Business Transformation Projects

• Manage end‑to‑end delivery of transformation initiatives including new technologies (e.g., AI tools like Amplify), legislative changes, systems updates, and commercial changes.

• Break complex problems into actionable project plans, ensuring milestones, risks, and dependencies are clearly tracked.

• Assess and report on ROI, commercial opportunities, and financial impacts of initiatives (e.g., job boards, umbrella management, legislative shifts).

2. Drive Process & Operational Excellence

• Analyse where processes break down, identify root causes, and develop solutions that fix issues sustainably, not superficially.

• Define, document, and optimise workflows across Sales, Operations, Compliance, and central functions.

• Establish repeatable processes that reduce friction and support scalability across the business.

3. Influence & Engage Stakeholders at All Levels

• Build strong relationships across Sales, Ops, Compliance, Marketing, and Finance to ensure project success.

• Act as a visible “face of change” — walking the floor, gathering feedback, launching new initiatives, and encouraging adoption.

• Facilitate honest conversations around unpopular but necessary decisions (e.g., removing tools like SourceBreaker, blocking umbrellas during RFP periods).

4. Commercial Decision‑Making & Business Intelligence

• Evaluate the commercial performance of job boards, vendor tools, and other investments — making data‑driven recommendations.

• Monitor legislative changes and translate them into operational and commercial responses for the business.

• Track performance metrics, report outcomes, and provide insight-led updates to SLT.

5. Manage Key External Partnerships

• Oversee vendor relationships for umbrellas, job boards, and technology solutions.

• Ensure SLAs, compliance, and commercial agreements support business needs.

• Lead negotiations, performance reviews, and periodic supplier audits.

About You

Essential Experience & Skills

• Recruitment & sales background — credible with Sales, ideally having billed or run a successful desk.

• Project management expertise with the ability to handle complex, detail‑heavy initiatives.

• Process‑oriented problem solver with experience identifying root causes, designing & implementing solutions.

• Commercially minded with strong understanding of ROI, cost‑benefit analysis, and the financial drivers of a recruitment business.

• Change management experience with the confidence to navigate resistance and influence stakeholders positively.

Personal Attributes

• Tenacious & resilient; comfortable handling projects that prompt pushback or challenge.

• A natural communicator; confident walking the floor, presenting ideas, and engaging teams at all levels.

• Curious & analytical; someone who asks “why?”, digs into detail, and challenges surface‑level answers.

• Collaborative & adaptable; able to work across all functions and tailor your approach based on feedback.

• Energetic, approachable, and confident; a social connector who brings people with them.

What success looks like

• Improved adoption and performance of new technologies and tools.

• Stronger processes that remove friction from the business and prevent repeat issues.

• Clear ROI measurement and smarter commercial decisions around vendors, boards, and tools.

• Positive stakeholder engagement and visible improvement in change readiness.

• Smooth delivery of legislative or compliance‑driven changes.

Who We Are

For over 40 years, Matchtech, part of Gattaca PLC, has supported clients worldwide by solving their biggest STEM talent challenges. Our vision is to become the STEM talent partner of choice.

Our values - Trust, Professionalism, Ambition, and Fun - shape how we operate with our clients, our candidates, and each other. Combined with industry-leading training and tools, we’ll help you build a career with real longevity and potential.

Recruitment Process

Gattaca is dedicated to helping our people to realise their full potential. We understand the value a diverse workforce brings to every workplace and in everything we do, we are committed to promoting diversity, inclusion and accessibility. We welcome applications from all backgrounds and encourage you to consider a career with Gattaca, if there is anything we can do to make our recruitment processes better for you, tell us.

Our recruitment process will include a combination of telephone, video and face to face interviews for you to showcase your talents and potential.

We offer reasonable adjustments to accommodate the needs of our applicants, such as providing interview questions in advance, offering written formats, changing interview times, structure, or settings, and arranging office visits before the interview. This list is not exhaustive, and we are open to considering any additional adjustments to support our candidates.