Clinical Customer Experience Specialist

  Clinical Customer Experience Specialist – A Rare Opportunity for Audiologists 🚨

If you’re an Audiologist or hearing care professional looking to step beyond the clinic and into something more impactful, dynamic, and career-defining… this is one to look at closely.

I’m working on a highly exciting opportunity that blends clinical expertise, technology, training, and commercial impact – giving you the chance to influence how ear and hearing care is delivered across the UK.

💡 What makes this role different?
This is not a traditional clinical role. You’ll be:

🔷 Acting as a trusted advisor to clinical teams, guiding them from onboarding through to full service utilisation
🔷 Delivering hands-on training and education to clinicians and healthcare providers
🔷 Driving real improvements in patient outcomes by increasing access to ear and hearing care
🔷 Using data and insights to optimise performance, engagement, and service delivery
🔷 Working closely with stakeholders to solve real-world clinical challenges

You’ll combine clinical knowledge with customer experience and commercial awareness to directly influence growth, adoption, and success.

🔷 Move into a broader, more strategic and influential role
🔷 Be part of a fast-growing healthtech environment
🔷 Have visible impact across clinicians, services, and patients
🔷 Work in a role that blends training, relationship-building, and performance improvement

What’s on offer

🔷 Up to £65,000 salary (DOE) + car allowance
🔷25 days holiday + bank holidays + birthday off & Christmas leave
🔷5% pension + life assurance (4x salary)
🔷 Fully remote with UK-wide travel (field-based, 3 days/week)
🔷 Access to GP services, physio, mental health & wellbeing support
🔷 Lifestyle coaching, financial/legal support & benefits
🔷 Strong career progression in a high-growth environment

👀 Who this is perfect for

🔷 Audiologists or healthcare professionals wanting more than clinic-based work
🔷 Individuals who enjoy training, influencing, and building relationships
🔷 Those with a commercial mindset and passion for improving patient outcomes
🔷 People who thrive in a fast-paced, purpose-driven environment

This is genuinely one of those roles that doesn’t come around often — a chance to step into something bigger and help shape the future of hearing care.

📩 If you’d like more info or a confidential chat, feel free to message me.

🔷 Connecting