Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Clinical Customer Experience Specialist

£65k per annum
  Clinical Customer Experience Specialist – A Rare Opportunity for Audiologists 🚨

If you’re an Audiologist or hearing care professional looking to step beyond the clinic and into something more impactful, dynamic, and career-defining… this is one to look at closely.

I’m working on a highly exciting opportunity that blends clinical expertise, technology, training, and commercial impact – giving you the chance to influence how ear and hearing care is delivered across the UK.

💡 What makes this role different?
This is not a traditional clinical role. You’ll be:

🔷 Acting as a trusted advisor to clinical teams, guiding them from onboarding through to full service utilisation
🔷 Delivering hands-on training and education to clinicians and healthcare providers
🔷 Driving real improvements in patient outcomes by increasing access to ear and hearing care
🔷 Using data and insights to optimise performance, engagement, and service delivery
🔷 Working closely with stakeholders to solve real-world clinical challenges

You’ll combine clinical knowledge with customer experience and commercial awareness to directly influence growth, adoption, and success.

🔷 Move into a broader, more strategic and influential role
🔷 Be part of a fast-growing healthtech environment
🔷 Have visible impact across clinicians, services, and patients
🔷 Work in a role that blends training, relationship-building, and performance improvement

What’s on offer

🔷 Up to £65,000 salary (DOE) + car allowance
🔷25 days holiday + bank holidays + birthday off & Christmas leave
🔷5% pension + life assurance (4x salary)
🔷 Fully remote with UK-wide travel (field-based, 3 days/week)
🔷 Access to GP services, physio, mental health & wellbeing support
🔷 Lifestyle coaching, financial/legal support & benefits
🔷 Strong career progression in a high-growth environment

👀 Who this is perfect for

🔷 Audiologists or healthcare professionals wanting more than clinic-based work
🔷 Individuals who enjoy training, influencing, and building relationships
🔷 Those with a commercial mindset and passion for improving patient outcomes
🔷 People who thrive in a fast-paced, purpose-driven environment

This is genuinely one of those roles that doesn’t come around often — a chance to step into something bigger and help shape the future of hearing care.

📩 If you’d like more info or a confidential chat, feel free to message me.

🔷 Connecting
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Clinical Customer Experience Specialist in London vacancy
  • £46k - £61k per annumEstimated
     ...engineering, machine learning expertise and medical experience to build clinical algorithms to support primary care clinicians. The...  ...skilled professional to become a member of our team as a Customer Experience Specialist, to ensure our clients achieve the best possible... 
    Suggested
    Full-time
    On-site
    Remote

    Abtrace

    London
    19 days ago
  • £39k - £52k per annumEstimated
     ...one that combines scale, speed, and clinical rigour to redefine how personalised care...  ...the role HeliosX is hiring a Customer Insight Specialist to build and scale our CX insight capabilities...  ...uncover what truly drives customer experience & sentiment at scale. You’ll be... 
    Suggested
    Long-term contract
    Hybrid working

    HeliosX

    London
    1 day ago
  • £28.8k per annum

     ...Our operations team is looking for a full-time Clinical Receptionist to work in our GP at Hand clinics in London (Canary Wharf, Euston...  ...(CQC). WHAT WE’RE LOOKING FOR: Someone with receptionist experience. Experience working in an environment with direct contact with... 
    Suggested
    40 hours/week
    Full-time
    Remote
    Flexible hours
    Shift work
    Rotating shifts

    Emed

    London
    6 days ago
  • £23k - £31k per annumEstimated
     ...required (32 hours per week) for our award-winning physical therapy clinic in Putney. Working on our busy reception desk and helping with...  ...holiday cover and absences. Training will be given but prior experience in the sector and knowledge of booking software systems an advantage... 
    Suggested
    Part-time
    London
    more than 2 months ago
  • £30k - £40k per annumEstimated
     ...a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership...  ...every day.   If you enjoy selling face-to-face, hitting targets, and creating great customer experiences, you’ll thrive here.... 
    Suggested
    Full-time

    splend

    Cricklewood, Greater London
    7 days ago
  • £23k - £30k per annum

     ...Overview Local Maids is a modern, fast-growing domestic cleaning company focused on reliable recurring cleans and excellent customer experience. We combine vetted cleaners with simple online systems so customers can book, manage and adjust their cleaning with ease. Our priority... 
    Long-term contract
    Full-time
    On-site
    Immediate start

    Local Maids

    Mitcham, Greater London
    more than 2 months ago
  • £28k - £37k per annumEstimated
     ...Customer Service & Sales Administrator Are you a highly organised customer service professional with experience in sales administration and export coordination? Do you thrive in a fast-paced environment where no two days are the same? We are looking for a proactive and... 

    Parkside Recruitment

    London
    4 days ago
  • £45k per annum

     ...-1 Handbook This is not a traditional Customer Success role. You’ll sit at the centre of...  ...to create a smooth and successful launch experience Product Operations & Process Building...  ...DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the... 
    Long-term contract
    Full-time
    On-site
    Immediate start
    Work from home
    Probationary period
    Monday to Friday
    Flexible hours
    1 day/week

    Healthtech-1

    London
    13 days ago
  • £30k - £40k per annumEstimated
     ...Volatile. Our vision extends beyond energy; we’re redefining the customer experience for an energy provider that prioritises reliability,...  ...Fuse is seeking a dedicated and proactive Customer Support Specialist for our customers. In this role, you’ll play a crucial part in... 
    On-site

    Fuse Energy

    London
    more than 2 months ago
  •  ...We are hiring an Ecommerce Customer Care Specialist for a contemporary womenswear brand renowned for its refined silhouettes, intricate embroidery...  ...collections intersect with cultural initiatives, immersive experiences and artistic collaborations. Acting as the first point... 
    Permanent
    On-site

    Fashion Heaven Inc.

    London
    a month ago
  •  ...Summary Join a fast-paced, collaborative Customer Service team where you'll play a central role in shaping a seamless customer journey...  ...Must-Haves: · Strong customer service or order management experience in a B2B environment · Excellent communication and relationship... 

    Witan Search

    London
    more than 2 months ago
  • £29k - £39k per annumEstimated
     ...Provide on-site support during move-in days at the new development Assist residents with queries, ensuring a positive and efficient experience Coordination & Appointments Prepare viewing and tenancy sign-up packs Schedule and coordinate appointments for... 
    Full-time
    Temporary
    Immediate start

    Civic Recruitment Limited

    Sutton, Greater London
    5 days ago
  • £26k - £34k per annumEstimated
     ...long-established industry and helping our customers prepare for, and find support after,...  ...big? The Role As a Customer Success Specialist at Octopus Legacy (internally known as ‘...  ...we work, and deliver the best possible experience for our customers. Our values are simple... 
    On-site

    Octopus Legacy

    London
    19 days ago
  • £35k - £40k per annum

     ...Customer Engagement Specialist £35,000-£40,000 DOE Role Purpose The Customer Engagement Specialist will play a pivotal role in accelerating...  ...strengthen communication, and ensure a unified customer experience across the entire customer journey. Analyse customer... 
    Permanent
    Full-time

    Wurth UK Ltd

    Erith, Greater London
    9 days ago
  • £32k - £43k per annumEstimated
     ...middleman, lower costs and pass on savings to customers. But we’re not stopping there. We’re...  ...and proactive Customer Support Specialist to join our team. In this role, you’ll be...  ...Specialist at Fuse, you’ll gain hands-on experience in the fast-growing renewable energy sector... 
    40 hours/week
    Long-term contract
    Full-time
    On-site
    Shift work
    Night shift

    Fuse Energy

    London
    7 days ago
  • £45k - £50k per annum

     ...Non-Clinical – Regional Sales Executive – Veterinary Sector – Field Based (South UK) An...  ...sales growth, pipeline development, and customer engagement. The Role This role combines...  ...opportunities Delivering a high-quality customer experience, including managing escalated issues... 
    Long-term contract
    Permanent
    Full-time

    Global Veterinary Careers

    London
    15 days ago
  • £65k per annum

     ...role at a pre-funding healthtech company. Customer success sits within the Operations...  ...responsible for the post-sales customer experience across our entire portfolio of GP practice...  ...Clear communicator, comfortable working with clinical and non-technical stakeholders ~ Data-literate... 
    Full-time
    Hybrid working
    On-site
    Flexible hours

    GP Automate

    London
    11 days ago
  • £37k per annum

     ...engaging personality and a genuine passion for delivering exceptional customer service to join Rapport at one of our client's prestigious...  .... As the person who sets the tone for every visitor's experience, you will provide a warm, professional, and memorable welcome while... 
    40 hours/week
    Permanent
    Full-time
    On-site
    Monday to Friday
    Flexible hours
    Shift work
    Rotating shifts
    1 day/week

    Rapport

    London
    9 days ago
  •  ...Beauty, Le Labo , and many more, while delivering exceptional experiences to a discerning clientele. About the Role… As our new Beauty...  ...a passion for luxury brands and creating memorable customer experiences? A natural ability to engage, inspire, and build... 
    Afternoon shift

    Harvey Nichols

    London
    20 days ago
  •  ..., you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products...  ...You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor... 
    Part-time

    Rituals

    Enfield, Greater London
    28 days ago
  •  ...relationship-building. With a large focus on results and winning over new customers. What you’ll be up to Research-first prospecting...  ..., relevant messaging that shows you’ve done your research Experiment with creative ways to get attention and build trust Market builder... 

    Voyado

    London
    14 days ago
  •  ...Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer. We are a luxury lifestyle brand...  ...means to be a Honey Passionate about creating a red carpet customer/client experience. Engage in a curious, captivating and open... 
    Casual work
    Shift work

    Honey Birdette

    London
    more than 2 months ago
  • £29k - £38k per annumEstimated
     ...style. As we continue to grow, our new Regent Street flagship store represents a key moment for the brand — a space where customers can fully experience Antler, our products, and our story. We are seeking  Sales Associates (full-time and part-time) to join our Retail team... 
    Full-time
    Part-time
    Flexible hours
    Shift work
    Afternoon shift
    Weekday work

    Antler

    London
    1 day ago
  • £37k - £49k per annumEstimated
     ...leads, the SDR team books high-quality meetings with potential new customers for Rubrik’s sales organisation. We do this by having a...  ...office 3-5 days a week for active coaching and peer camaraderie. Experience You’ll Need: ~0-2 years of sales-oriented work, B2B sales,... 
    On-site
    5 days/week

    Rubrik Job Board

    London
    6 days ago
  •  ...At parcelLab , we’re reshaping how the world’s leading brands manage the post-purchase experience. Our Post-Purchase Customer Experience platform helps companies like John Lewis, H&M, Farfetch, New Look, Hotel Chocolat , and others turn operational complexity into powerful... 
    On-site
    Remote
    Work from home
    Flexible hours

    parcelLab

    London
    a month ago
  • £32k - £80k per annum

     ...video agents. Our mission is to develop the world’s fastest and most emotive AI avatar technology, transforming e-learning and customer experience (CX). As we continue our rapid growth, we are searching for passionate Sales Development Representatives (SDRs) to help drive our... 
    Full-time
    Hybrid working
    Immediate start
    Remote
    Flexible hours

    Yepic AI

    London
    more than 2 months ago
  • £31k - £42k per annumEstimated
     ...sales who can work with our DACH (Germany, Switzerland, Austria) customer base on a fluent German level.  This position is one of the...  ...organizations drive digital transformation and best-in-class customer experiences. As an Enterprise Business Development Representative, you will... 
    Full-time
    Hybrid working
    On-site

    Contentful

    London
    more than 2 months ago
  • £34k - £45k per annumEstimated
     ...with our partners in both Sales and Marketing to build fanatical customer enthusiasm around Kong. Account Development reps are...  ...you'll bring: ~1-2+ years of strong sales or customer-facing experience. ~ A self-starter with a track record of hitting and exceeding... 
    Full-time

    Kong

    London
    2 days ago
  • £31k - £42k per annumEstimated
     ...Sales. An implicit responsibility of the ADR is to conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Postman. What You’ll Do Work with the Account Development Manager &... 
    Long-term contract
    On-site
    5 days/week
    Flexible hours

    Postman

    London
    6 days ago
  • £41k - £54k per annumEstimated
     ...candidates will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives across French-...  ...need: ~ Fluency in French and English language ~ Previous experience with sales and prospecting tools a plus: Salesforce.com, Salesloft... 
    Hybrid working
    On-site
    Remote
    Flexible hours

    Forter

    London
    more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Clinical Customer Experience Specialist. Be the first to apply!