Business Support Apprentice

Summary

Kickstart your career in business support with a global technology leader! You will gain hands-on experience across customer service, internal sales, purchasing, HR, and finance while building key organisational skills.

Wage

£15,600 to £24,784.50, depending on your age

National Minimum Wage

Periodic salary reviews based on performance, progression, and completion of apprenticeship modules.

Training course

Business administrator (level 3)

Hours

Monday - Friday, day time hours (includes day release/study time for college studies).

37 hours 30 minutes a week

Start date

Thursday 1 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business support apprentice you will train with in all TT Electonics departments and as an apprentice you will be initially responsible (but not limited to):

• Handling customer calls, managing customer enquiries, and maintaining accurate ERP records
• Liaising with customers, supporting quotations and order processing, and checking purchase orders (POs) against requirements (including technical drawings where appropriate)
• Gaining an understanding of health & safety, quality systems, and business controls
• Learning key purchasing processes, supplier relations, and procurement activities
• Understanding supply chain operations and the flow of materials, stock, and information through the business
• Gaining exposure to key HR and finance administrative and control processes
• Developing strong general office administration, PC, organisational, and communication skills 
• Developing a broad business appreciation of how different departments collaborate to deliver for customers

You’ll develop your skills alongside various members of the team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by supervisors who are well versed in the job role and industry, to achieve your full potential and share in the company’s success.

If you are committed and ready to take your first step into a real career with a well-established business, then please apply now! This apprenticeship and opportunity with T T Electronics will be highly competitive, so do not miss your chance!

Where you'll work

2 Downgate Drive
Sheffield
S4 8BT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RNN GROUP

Training course

Business administrator (level 3)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to achieve the accompanying qualification.

More training information

Full support from experienced mentors across various business departments alongside accredited qualification delivery from RNN Group.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade A*-C/9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative
• Be reliable and punctual

Other requirements

This is a successful business with a fantastic reputation that works to a tight schedule. They are looking for someone who can get there in a morning punctually (think about the location of the business and transport links), listen/learn and use their own initiative to quickly become a valued and productive member of the team.