- Schedule and manage appointments for customer service operations.
- Communicate with customers to confirm and update bookings.
- Coordinate with internal teams to ensure timely service delivery.
- Maintain accurate records of schedules and customer interactions.
- Respond to scheduling queries and resolve any issues promptly.
- Optimise scheduling to maximise operational efficiency.
- Ensure compliance with company policies and industry standards.
- Provide administrative support to the customer service department as needed.
Vacancy posted 28 days ago
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