B2B Business Development Executive

B2B Business Development Executive

The Big Phone Store
Wolverhampton | Full-Time | Office Based
£28,000–£35,000 depending on experience + future commission opportunities

Help build and grow an exciting B2B division in one of the UK’s leading refurbished tech businesses.

The Big Phone Store has been established since 1999 and is one of the UK’s leading retailers of refurbished phones and tech.

As our B2B division continues to grow, we’re looking for a confident, commercially minded, and relationship-focused person to help us develop new business opportunities and build long-term corporate relationships.

This is a great opportunity for someone who enjoys speaking with people, building connections, and creating opportunities, but wants something more than a typical high-pressure sales environment.

We’re building a modern, ambitious B2B division and want people who are excited by growth, opportunity, and being part of something developing quickly.

We hire for attitude, energy, communication, and mindset just as much as experience.

The Role

You’ll help grow our B2B division by building relationships with businesses, developing new opportunities, and supporting the expansion of our corporate customer base.

This is not a “boiler room” sales role.

We’re looking for someone who can communicate professionally, build trust, stay organised, and develop long-term relationships with customers.

You’ll work closely with the wider B2B team while taking ownership of outreach, opportunity generation, and customer development.

What You’ll Be Doing:

Business Development & Outreach
* Contacting prospective business customers by phone and email
* Building relationships with businesses and corporate clients
* Identifying and developing new opportunities
* Following up leads and enquiries professionally and consistently
* Helping grow The Big Phone Store’s B2B customer base

Relationship Management:
* Developing long-term relationships with customers
* Understanding client requirements and matching suitable solutions
* Providing stock availability, pricing, and commercial information
* Maintaining professional and responsive communication

Pipeline & CRM Management:
* Keeping CRM records organised and accurate
* Managing follow-ups, next actions, and pipeline activity
* Supporting deal progression from first conversation through to completion
* Working closely with the wider B2B team to identify opportunities

Who This Role Would Suit

This role could suit someone who:

* Already works in sales, business development, recruitment, account management, or a customer-facing commercial role
* Enjoys building relationships and speaking with people
* Wants a fresh challenge or a new industry
* Is looking for a more ambitious and exciting environment
* Wants the opportunity to help grow something long-term

We’re far more interested in the right mentality and personality than someone with a perfect corporate CV.

What We’re Looking For

We’re looking for someone who is:

* Confident and professional communicating with people
* Commercially aware and proactive
* Organised and consistent with follow-up
* Self-motivated and driven
* Positive, humble, and team-oriented
* Comfortable using systems, CRM tools, spreadsheets, email, and phone communication

Most importantly, we want someone who is ambitious, adaptable, and genuinely wants to grow with the business.

What Success Looks Like:

First 1–2 Months:
* Learning our products, systems, and how we work
* Understanding the B2B market and customer types
* Building confidence communicating with business customers

By 3–6 Months:
* Generating and developing opportunities consistently
* Building relationships with new and existing clients
* Becoming confident managing conversations and follow-ups independently

Longer Term:
* Growing your own pipeline and customer relationships
* Helping expand the B2B division significantly
* Progressing into senior account management or leadership opportunities depending on performance and strengths

Why Join The Big Phone Store?

* Fast-paced and ambitious business
* Genuine opportunities for progression
* Growing B2B division with lots of opportunity
* Supportive and down-to-earth team environment
* Opportunity to make a real impact
* Modern and growing industry
* A business that values attitude, effort, and growth

We recently won Best Customer Service at the Mobile News Awards, and it’s an exciting time to join the business as we continue to grow.

Working Hours:

* Full-time, permanent
* 40 hours per week
* Core hours: 9:00am–5:30pm
* Flexibility on start and finish times where agreed in advance
* Office-based role in Wolverhampton

Salary & Progression:

* Competitive salary depending on experience
* Future progression opportunities within the B2B team
* Commission and incentive structure to develop as the role grows

No recruitment agencies please. We only accept direct applications for this role.