Support Engineer - Apprentice

Summary

Start your engineering career with a hands-on Mechanical Engineering Apprenticeship. You will learn how to maintain, repair and improve manufacturing equipment while gaining practical experience and a recognised qualification.

Wage

£25,000 a year

The starting salary for this apprenticeship is between £25,000 and £27,000 per year, depending on skills and experience. 

Training course

Engineering manufacturing technician (level 4)

Hours

Monday to Thursday, 8:00am to 4:30pm and Friday, 8:00am to 1:00pm. Total: 37 hours per week. Some flexibility may be required to meet business needs.

37 hours a week

Start date

Tuesday 1 September 2026

Duration

3 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Assist experienced engineers with the maintenance and repair of manufacturing equipment
• Learn how to diagnose mechanical faults and support equipment breakdowns
• Carry out planned preventative maintenance (PPM) on machinery and tooling
• Help calibrate and test production equipment to ensure it operates correctly
• Assist with fault finding and identifying the root causes of equipment issues
• Support the maintenance of engineering records, maintenance schedules and calibration certificates
• Learn how to use engineering software and maintenance systems, including SAP
• Help manage tooling, spare parts and engineering stock
  Work with production teams to keep equipment operating safely and efficiently
• Assist with process testing and record test results
  Follow health and safety procedures and safe systems of work at all times
• Work alongside experienced engineers to develop practical mechanical engineering skills while studying towards your apprenticeship qualification

Where you'll work

TELEGRAPH HOUSE
10 TELCON WAY
LONDON
SE10 0AG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRAIN'D UP RAILWAY RESOURCING LIMITED

Training course

Engineering manufacturing technician (level 4)

What you'll learn

Course contents

• Read and extract relevant engineering and manufacturing related data and information (such as workplans or project plans, schedules,  drawings, specifications, production data, quality reports, costing data, statistical information) drawing accurate conclusions and making informed decisions.
• Use project management tools, such as Strengths, Weaknesses, Opportunities, Threats (SWOT), stakeholder matrices, risk mapping, radar chart and summary risk profiles.
• Use problem solving tools such as Root Cause Analysis (RCA) Process Failure Modes Effects Analysis (PFMEA), Fishbone, Practical Problem Solving (PPS) and Advanced Product Quality Planning (APQP).
• Analyse and interpret data and information in order to generate manufacturing engineering documentation such as Parts Per Million (PPM) quality adherence, cost analysis and test data.
• Communicate using the appropriate method for the audience such as, formal and informal presentations, written reports, verbal, electronic, social media and incorporating relevant and appropriate data or metrics.
• Use the approved process and quality compliance procedure to create or amend engineering or manufacturing documentation.
• Use lean tools and techniques, such as Six Sigma, 8 Wastes, Workplace organisation such as 5S's (sort, set in order, shine, standardise and sustain), Kaizen and Poka-Yoke (Error proofing).
• Apply documentation control processes and procedures such as format, location, access, authorisation.
• Use financial planning, recording and review processes and documentation such as departmental budgets, estimating, cost control, cost forecasting, and investment appraisal.
• Use computer based software systems or packages such as Computer Aided Design (CAD), Data Analytics and Databases.
• Read and extract relevant engineering and manufacturing related data and information (such as workplans or project plans, schedules,  drawings, specifications, production data, quality reports, costing data, statistical information) drawing accurate conclusions and making informed decisions.
• Use project management tools, such as Strengths, Weaknesses, Opportunities, Threats (SWOT), stakeholder matrices, risk mapping, radar chart and summary risk profiles.
• Use problem solving tools such as Root Cause Analysis (RCA) Process Failure Modes Effects Analysis (PFMEA), Fishbone, Practical Problem Solving (PPS) and Advanced Product Quality Planning (APQP).
• Analyse and interpret data and information in order to generate manufacturing engineering documentation such as Parts Per Million (PPM) quality adherence, cost analysis and test data.
• Communicate using the appropriate method for the audience such as, formal and informal presentations, written reports, verbal, electronic, social media and incorporating relevant and appropriate data or metrics.
• Use the approved process and quality compliance procedure to create or amend engineering or manufacturing documentation.
• Use lean tools and techniques, such as Six Sigma, 8 Wastes, Workplace organisation such as 5S's (sort, set in order, shine, standardise and sustain), Kaizen and Poka-Yoke (Error proofing).
• Apply documentation control processes and procedures such as format, location, access, authorisation.
• Use financial planning, recording and review processes and documentation such as departmental budgets, estimating, cost control, cost forecasting, and investment appraisal.
• Use computer based software systems or packages such as Computer Aided Design (CAD), Data Analytics and Databases.

Training schedule

• Training will be delivered by Train'd Up through a combination of remote learning, online workshops and regular workplace assessment visits
• You'll receive one-to-one support from a dedicated Skills Coach who will help you develop the knowledge, skills and behaviours required for your apprenticeship
• Training is typically delivered throughout your working week, allowing you to apply your learning directly in the workplace while working towards your nationally recognised qualification

Requirements

Essential qualifications

GCSE in:

• English (grade C/4 or above)
• Maths (grade C/4 or above)

Desirable qualifications

Apprenticeships in:

Engineering Apprentice, Electronic Engineering ap (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness

Other requirements

• You must be comfortable working in a manufacturing environment
• You will be required to wear personal protective equipment (PPE) and follow all health and safety procedures
• Due to the location of the site, applicants should ensure they have a reliable means of travelling to and from work
• You must be committed to completing the apprenticeship alongside your day-to-day responsibilities