Learning and Development Practitioner Apprentice

Summary

The purpose of this role is to support the Head Office Learning and Development team with innovative, creative programmes and projects from initiation through to evaluation aimed at our international audience. On appointment, you will be expected to undertake personal and professional studies working both with the CWGC and training provider.

Wage

£26,722 a year

Training course

Learning and development practitioner (level 3)

Hours

Monday - Thursday, 08:30 - 17:00. Friday, 08:30 - 16:30, with a 1 hour lunch break each day.

37 hours a week

Start date

Thursday 1 October 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Provide customer service and administrative support to learning and organisational development programmes including the use of the Learning Management System
• Consult with stakeholders to identify and analyse learning needs
• Design digital and live learning solutions and materials (working with experts as required)
• Source external learning services
• Deliver training (digital and live)
• Evaluation of training activities
• Provide feedback to inform learning and training needs requirements
• Seek out and analyse data in relation to learning activities
• Take ownership of projects and tasks through to resolution, escalating complex situations as appropriate
• Provide feedback to learners as needed
• Proactively role model learning

Where you'll work

2
Marlow Road
Maidenhead
Berkshire
SL6 7DX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GINGER NUT MEDIA LIMITED

Training course

Learning and development practitioner (level 3)

What you'll learn

• Identification of training/learning needs: Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation. This may include the needs of the staff impacted by the move to a net carbon zero economy by 2050 and the requirements for a just transition.
• Identification of training/learning needs: Use sound questioning and active listening skills to understand requirements and establish root causes i.e. establishing that it really is a learning/training need, before developing L&D solutions.
• Identification of training/learning needs: Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
• Identification of training/learning needs: Use effective analytical skills to seek out and analyse information.
• Identification of training/learning needs: Take ownership through to resolution, escalating complex situations as appropriate
• Training/Learning design: Design, construct and structure training / learning resources to meet a variety of needs, which will include:
• Training/Learning design: Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)
• Training/Learning design: Planning programmes / sessions / modules
• Training/Learning design: Selecting appropriate delivery methods
• Training/Learning design: Designing creative, engaging, appropriate, and inclusive learning activities (could be e-learning, digital collaboration, group sessions, blended etc.)
• Training/Learning design: Developing materials and resources to support learning.
• Training/Learning delivery: Confidently engage all learners in structured learner-centered training, primarily of ‘content-driven’ training resources.
• Training/Learning delivery: Plan, organise and prepare for a training/learning event/intervention in a timely fashion
• Training/Learning delivery: Interact with learners of varying abilities, using a broad range of techniques and carefully planned and executed questioning techniques.
• Training/Learning delivery: Facilitate and deliver learning in a face-to-face, blended and digital environment as appropriate.
• Training/Learning delivery: Monitor a learner’s progress and deliver motivational and developmental feedback.
• Training/Learning delivery: Manage participation, attitudes and behaviours to reach learning objectives.
• Training/Learning delivery: Use effective coaching skills to enable learners to achieve learning objectives.
• Evaluation: Evaluate the impact of learning solutions - measure and assess development initiatives for effectiveness, business relevance, efficiency, and continually seek ways to improve learning solutions.
• Evaluation: Build evaluation mechanisms for learning outcomes including the use of quantitative and qualitative feedback where appropriate.
• Evaluation: Apply techniques to analyse the impact of training from learners’ experience.
• Communication and Interpersonal: Communicate and influence through a range of media e.g. phone, face-to-face, email, online / virtual, adapting their style to their audience.
• Communication and Interpersonal: Build trust and sound relationships with customers/learners/colleagues.
• Communication and Interpersonal: Handle conflict and sensitive situations professionally and confidentially.
• Teamwork and Collaboration: Consistently support colleagues / collaborate within the team and L&D to achieve results.
• Teamwork and Collaboration: Build and maintain strong working relationships with others in the L&D team, HR and the wider business as required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

• Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required
• Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment
• Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise
• To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn
• Learning, and other bespoke channels designed to support their apprenticeship

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Organisation skills
• Problem solving skills
• Good customer service skill
• Team working skills
• Able to work independently
• MS Office (Word, Excel, PPT)
• Any creative software eg Canva

Other requirements

• The candidate must be able be willing to travel within the UK and overseas
• A valid passport is therefore required
• You don’t need formal teaching experience, but you should enjoy helping others learn in any capacity
• You will be required to work from the office 2 days per week minimum (Tuesday and Wednesday)