Student Support Officer | Middlesbrough

Location: Middlesbrough, North Yorkshire
Position: Student Support Officer
Start Date: January 2027
Contract: Full-time, permanent
Salary/Hours: £24,000–£27,000 per annum | 37 hours per week

Wayman Education is recruiting a Student Support Officer for a secondary school in Middlesbrough. The successful applicant will play an important role in supporting pupils' day-to-day welfare, helping them access education and making sure concerns are followed up appropriately.

The School

The school is focused on creating a positive environment where pupils feel supported, understood and encouraged to achieve. Its pastoral team works closely with teaching staff and families to address concerns and promote good attendance and behaviour.

The Role

• Provide day-to-day pastoral support to pupils.

• Monitor attendance, punctuality and student engagement.

• Respond to welfare concerns and refer matters to appropriate colleagues.

• Communicate with parents and carers where required.

• Maintain accurate records and support pastoral interventions.

The Ideal Candidate

• Experience working with young people in a school, college or support setting.

• Knowledge of safeguarding and pupil welfare.

• Strong interpersonal and communication skills.

• Calm, approachable and confident handling sensitive issues.

• Good administrative and record-keeping skills.

Salary

£24,000–£27,000 per annum, depending on experience.

Application

If you have experience in student welfare or pastoral support and are looking for a new opportunity in Middlesbrough, contact Wayman Education.