Project Administrator
Location: Stoke-on-Trent
Salary: Up to £29,000 per annum (DOE)
Hours: Full-time, Monday to Friday, 8:30am - 5:00pm
The role
Our client is a well-established and growing business seeking a Project Administrator to join their team in Stoke-on-Trent.
This is an excellent opportunity for an organised and proactive individual with experience in project coordination, sales support or administration to play a key role in supporting customer projects from order through to completion. Working closely with customers and internal teams, you will help ensure projects are delivered efficiently, on schedule and with a high level of service.
Key Responsibilities
- Support Regional Sales Managers throughout the sales and project lifecycle
- Coordinate customer projects from order placement through to completion
- Act as the main point of contact between customers and internal departments
- Monitor project progress and ensure key milestones are achieved
- Liaise with Sales, Technical, Customer Service, Logistics and Manufacturing teams to ensure smooth project delivery
- Prepare quotations, project documentation and customer communications
- Maintain accurate CRM records and project tracking information
- Schedule meetings and coordinate follow-up actions
- Manage customer enquiries, ensuring prompt and professional responses
- Identify potential project risks or delays and escalate where appropriate
- Produce reports and project updates for the Sales leadership team
- Support continuous improvement initiatives across project processes
- Undertake additional duties as required to support the business
About You
- Previous experience in a Project Coordinator, Project Administrator, Sales Support, Customer Service or Administration role
- Experience working within the construction industry or a good understanding of construction products and systems
- Knowledge of the construction project lifecycle
- Experience using CRM and/or ERP systems
- Excellent organisational skills with strong attention to detail
- Ability to prioritise and manage multiple projects simultaneously
- Strong written and verbal communication skills
- Proficient in Microsoft Office, particularly Word and Excel
- Customer-focused with excellent stakeholder management skills
- Proactive problem-solving ability and a positive, can-do attitude
- Strong IT skills
Desirable
- Degree in Business, Project Management, Construction Management or a related discipline
- Experience working with technical documentation and project specifications
- Familiarity with CAD, Rive or similar industry software
If you are interested in this position please apply directly or email your CV over to View email address on kpir.co.uk You can also call Maria on View phone number on kpir.co.uk.
INDCOM
Vacancy posted 1 day ago
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