FM Office Services Advisor (3 month FTC)

We’re looking for an organised and approachable FM Office Services Advisor to provide office services and facilities support across our Cheltenham sites.

You’ll help ensure our workplaces are safe, efficient and welcoming, providing a range of front-of-house and administrative support including reception services, post and printing, facilities administration, contractor support and maintaining key facilities data. Occasional travel between our Cheltenham sites will also be required.

Key Responsibilities

• Provide professional reception and front-of-house services, creating a welcoming experience for colleagues, visitors and contractors.
• Handle enquiries and support the day-to-day operation of the call management system.
• Support the administration of access cards, visitor and contractor badges and signing-in records.
• Process incoming and outgoing post and parcels, including arranging courier and Royal Mail services.
• Provide document copying, scanning, binding and laminating support.
• Administer facilities work requests using Accruent.
• Support contractor and supplier management processes.
• Maintain waste management and utility consumption data, ensuring relevant records and documentation remain up to date.
• Support facilities finance processes, including raising purchase orders and matching and receipting invoices.
• Maintain facilities systems, files and records across areas including waste, cleaning, catering, sustainability, driver risk, car hire and EV charging.
• Order stationery and maintain appropriate stock levels.
• Provide proactive administrative support to the wider facilities team.

Your Skills

• Previous experience in an administrative role and confidence using a range of software packages.
• Strong organisational and prioritisation skills, with the ability to manage multiple tasks and deadlines.
• Excellent attention to detail and a focus on data accuracy.
• Excellent written and verbal communication skills.
• A professional, approachable and customer-focused manner.
• Ability to work both independently and collaboratively as part of a team.
• Working knowledge of Microsoft Word, Excel and Outlook.
• A basic understanding of health, safety and facilities compliance requirements.
• Reception or front-of-house experience would be beneficial.
• Experience using CAFM systems, such as Accruent, would be advantageous.
• Experience supporting supplier management processes would be beneficial.
• A valid UK driving licence is required.

The Steam Thermal Solutions business is one of three businesses within Spirax Group. Spirax Sarco and Gestra, are our two brands that form Steam Thermal Solutions and are global leaders in the supply of engineered solutions for the design, provision and maintenance of efficient industrial and commercial steam systems. Steam Thermal Solutions has global coverage across 67 operating units (called OpCos), organised into four Divisions: EMEA, APAC, Americas, Gestra.

Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

Benefits

You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts’ portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below.

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.