Software Implementation Project Manager

Job Description

Please note - the role can be either Hybrid or Fully Remote, subject to your location

The role will require travel throughout the UK to our client sites. We are looking for an experienced Software Implementation Project Manager to work with our Government, Health, and Housing Customers. The projects we work on involve systems implementation and consultancy covering Housing, Health, Public Protection, Revenues and Benefits, Electronic Document Management and Software as as Service.  

Projects can be very large and require the services of a dedicated project manager but also range down to much smaller engagements which would also be allocated to a project manager, in each case acting in a supplier-delivery role.  

Responsibilities of a Project Manager within NEC: 

• Successfully manage multiple software implementation projects across a diverse customer base. 
• Support pre-sales activities by contributing to ITT responses, presenting NEC Software Solutions’ implementation methodology, producing relevant documentation, and advising on commercial viability based on prior experience. 
• Post-contract, lead the delivery of projects—whether as standalone engagements, part of a wider programme, or smaller phased deliverables—by coordinating implementation consultants and product specialists. 
• Collaborate with clients and internal teams to initiate and plan projects in line with PRINCE2 principles, establishing appropriate governance and project structures. 
• Act as the primary client contact throughout the delivery lifecycle, ensuring effective communication, expectation management, and successful project outcomes. 
• Monitor and control project progress, budget, and billing activities, including milestone tracking, accurate forecasting, and revenue assurance. 
• Produce and maintain key project documentation including plans, logs, reports & presentations, and governance records. 
• Lead and participate in client-facing meetings such as project kick-offs, checkpoints, and steering boards, providing clear updates and direction. 
• Report regularly to internal stakeholders and senior leadership on progress, performance, risks, and opportunities. 
• Oversee work package management, task allocation, and third-party supplier coordination to ensure delivery quality and timelines are met. 
• Analyse key delivery metrics and implement continuous improvement measures where needed. 

Qualifications

• Proven experience in managing complex software projects
• Experience as a Project Manager within Public Sector managing software Projects 
• Prince 2 Qualified or experience working to this methodology 
• High levels of accountability with the ability to lead and motivate internal project teams, clients and third parties 
• Ability to work in a commercially astute way, making considered decisions based on an understanding of the facts and commercial perspective with an emphasis on Fixed Price contracts
• Experience managing software implementation projects from either a client or supplier perspective into the UK Public Services 
• Able and willing to travel throughout the UK and overseas 
• Proficient user in MS Project  
• Outstanding written and verbal presentation skills 
• Experience managing budgets, revenue, and project margins. 
• Detail oriented 
• Strong organisational and multitasking abilities. 
• Managing multiple project teams at the same time. 
• Demonstrated ability to work with both technical and non-technical stakeholders. 
• Local Government, Housing or Health Experience from a Supplier Perspective 
• Eligible for UK Security Clearance

Desirable: 

• Prince 2 Qualified 
• Understand Waterfall and Agile principles 
• Experience with NEC (nee Northgate) Products or similar Housing software
• Familiarity with software tools for project tracking such as Jira, MS Project, DevOps, or similar.

Personal Attributes: 

• Excellent interpersonal and communication skills 
• Strong influencing skills 
• Delivery-focused and self-motivated 
• Highly organised and analytical
• Proactive and responsive to demands 

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

OTHER INFORMATION

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks. 
• Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.